National Account Manager

Location: Normanton

Type: Permanent, Full Time

Working hours:  Mon – Fri, 08.00 – 17.00

Job Function: Deliver growth targets, maximise sales revenue and opportunities with strategic accounts and develop new business in strategic sectors with target prospects. Working closely with existing sales team to manage the sales focus and develop accounts from site/project level up to board level.

Reporting to: Commercial Director

Liaising with: Customers, Sales, Hire & Service Desks, Depot & Head Office Staff.

Responsibilities:

  • Grow sales in line with budget requirements and the strategic plan
  • Develop national accounts to optimise sales and supplier position with a focus on long-term sustainable growth
  • Unlock new business with targeted prospects in key strategic sectors
  • Broaden Welfare Hire’s presence and reach in key sectors and frameworks across multiple stakeholders
  • Build and manage credible customer relationships with key stakeholders from SMT to project level within client organisations
  • Work with Account Coordinator and wider sales and marketing team to convert opportunities and develop key account relationships at all levels
  • Prepare and deliver account development plans to maximise profitable revenue growth and strengthen position as long-term strategic supply partner
  • Promote the Welfare Hire brand and core values to maintain market-leading image
  • Develop strong network of key stakeholders within key accounts and sectors

Requirements:

  • Focused new business development/sales hunter
  • Excellent track record in sales growth via account management and new business development
  • 5 years+ senior account management experience required; industry or affiliated industry experience
  • Strong sales capabilities and a proven track record in new business development
  • Highly organized self-starter
  • Results-orientated with the ability to work to targets and deadlines
  • Strong communication skills; both verbal and written
  • Ability to work dynamically and nurture relationships across multiple stakeholders to grow, maintain and leverage your network
  • Ability to identify potential opportunities and the appropriate decision makers
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation
  • Team player able to work closely with colleagues at all levels and build rapport with internal and external customers
  • Ability to demonstrate effective negotiation skills to ensure business is won on viable commercial terms
  • Plan approaches and pitches to develop proposals that speaks to the client’s needs, concerns and objectives
  • Excellent IT literacy for production of presentation, sales analysis and management reports
  • Focused and persistent with a will to win

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

National Account Coordinator

Location: Normanton

Type: Permanent, Full Time

Working hours:  Mon – Fri, 08.00 – 17.00

Job Function: Work closely with and support National Account Management team to provide internal sales and business development support with best-in-class customer service. Liasing closely with internal sales and support teams to develop excellent account and FAST customer support for a growing strategic customer base.

Reporting to: Senior National Sales Manager

Liaising with: Customers, Sales, Hire & Service Desks, Depot & Head Office Staff.

Responsibilities:

  • Support and liaise with National Account Managers (NAM) sales team and customers to ensure a prompt and accurate response to customers and requirements
  • Create account review reports and presentations, including service level KPIs and sales analysis
  • Help prepare for and attend meetings and strategic events with NAM team and /or customers as required
  • Research, analyse and map out key account projects, pipelines and opportunities to support NAM team in new business development
  • Ensure contacts, stakeholders, project info and CRM systems are up to date and accurate
  • Ensure processes are as smart as they can be, understand the customers’ requirements and look for opportunities to develop and improve
  • Identify repetition of problems/issues and work to resolve
  • Internal point of escalation for NAMs to liaise with internal support teams
  • Work with NAM and wider sales and marketing team to convert opportunities and develop key account relationships at all levels
  • Promote the Welfare Hire brand and core values to maintain market-leading image

Requirements:

  • Highly motivated self-starter with good initiative
  • Strong communication skills; both verbal and written
  • Highly proficient in IT and capable with data creation & manipulation in Excel
  • Excellent internal & client relationship building skills
  • Strong organisation and general administrative skills
  • Ability to maintain up to date and accurate records
  • Competent in creating presentations, sales analysis and management reports
  • Strong customer service focus
  • Able to work under pressure and prioritise all deliverables to meet dynamic deadlines with high quality
  • Exceptional attention to detail
  • Team player able to work closely with colleagues at all levels and build rapport with internal and external customers

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Internal Business Development Representative

Location: Normanton

Type: Permanent, Full-time

Working hours:  Mon – Fri, 8am – 5pm.

What we are looking for: We are looking for a talented and competitive Internal Business Development Representative that thrives in a quick sales cycle environment.

Job Function:  As an Internal Business Development Representative you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making outbound calls, generating interest, qualifying prospects, and closing sales, helping to steer the sales focus and support company strategic objectives.

Reporting to: Head of National Sales

Liaising with: Sales & Hire Desk and central teams.

The ideal candidate will be a dynamic individual with a creative mind and a head for business to undertake this crucial role in helping our business to promote and sell its services to its customers.

Responsibilities:

  • Outbound telesales and supporting activity, including cold calling and targeted email campaigns.
  • Source new sales opportunities through inbound lead follow up and outbound cold calls and emails.
  • Understand customer needs and requirements.
  • Route qualified opportunities to the appropriate sales executive for further development and closure
  • Research accounts, identify decision makers and key players and generate interest.
  • Source new sales
  • Devise and action a CRM contact plan to ensure regular contact with all existing customers and new prospects identified.
  • Prospecting new sales – lead generation and new business conversion.
  • Timely & proactive response to leads and enquiries to optimise sales conversion.
  • Develop new business and existing customers in line with budget requirements and the strategic plan.
  • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio.
  • Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM).
  • Promote the Kelling Group brand and core values to maintain market leading image.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your manager.

Requirements:

  • Minimum of 1 year+ experience in telesales and cold calling.
  • Results-orientated with the ability to work to targets and deadlines.
  • Proven track record in over-achieving quota
  • Strong communication skills; both verbal and written.
  • A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
  • Excellent self-organisation and attention to detail, to ensure accurate enquiry logging.
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation.
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
  • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com