Paint Shop Assistant – Huntingdon

refurbished eco welfare unit

Type: Permanent, Full-time

Working hours:  Mon – Fri, 40 hours.

Job Function: To ensure company Units are prepared for painting to the required company standard.

Reporting to: Depot Manager.

Liaising with: Painter, Valeters, Yard Operatives.

The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent service.

Responsibilities:

  • To ensure the exterior of the Units are clean prior to commencing work.
  • To fill, sand down and prepare bodywork.
  • To carry out quality checks.
  • Maintain required stock levels of all paint and preparation products via Depot Manager.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your manager.

Requirements:

  • Previous experience in a similar role.
  • Attention to detail.
  • Excellent time keeping & attendance.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Service Controller – Head Office, Normanton

electric welfare van

Type: Permanent, Full-time

Working hours:  Mon – Fri, 8am – 5pm.

Job Function: To ensure the smooth, efficient, and cost-effective running of the Service function.

Reporting to: Service Desk Manager.

Liaising with: Depot Managers, Customers, 3rd Party Suppliers, Operations Managers.

The ideal candidate will be confident communicator with a professional telephone manner, able to handle complaints effectively and develop successful relationships with customers & colleagues.

Responsibilities:

  • Receiving breakdown calls and providing solutions by liaising with the relevant depots, suppliers/engineering support.
  • Communicating with customers via phone/email and giving regular progress updates on vehicle repair status.
  • Ensure vehicle downtime is kept to an absolute minimum.
  • Liaising with suppliers to negotiate the best commercial arrangements relating to maintenance costs.
  • Interact closely with other departments i.e Depots, Hire Desk and Sales.
  • Log repairs/breakdowns on Syrinx with a high level of accuracy and detail on all records created.
  • Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
  • Follow company’s Employee handbook policies and procedures.
  • Any other ad-hoc duties requested by your manager.

Requirements:

  • Previous experience in a similar role (Desirable, however training is provided)
  • Excellent written and verbal communication skills.
  • Organised and keen eye for detail.
  • Solid knowledge of Microsoft Office programs.
  • Strong organizational and planning skills.
  • Problem solver with ability to work well under pressure and to tight deadlines.
  • Excellent attention to detail.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Hire Desk Controller – Head Office, Normanton

Type: Permanent, Full-time

Working hours:  Mon – Fri, 8am – 5pm.

Job Function: To be a central point of contact for our customers building great working relationships and product knowledge which you will use to translate your customers’ requirements into hire products and services that meet their needs, whilst maximising sales opportunities.

Reporting to: Senior Hire Controller

Liaising with: Drivers, Operations Managers, Depot Managers, Fleet & Transport,

The ideal candidate will be an excellent team player with effective administration, planning and organisation skills with strong attention to detail and accuracy. Good communication skills whilst being comfortable talking to customers through a diverse mix of sectors about their need to hire equipment.

Responsibilities:

  • Receiving hire enquiries via telephone, email, and our internal ordering system.
  • Coordinating with the Ops manager to ensure that our fleet is available and delivered to customer sites.
  • Communicating effectively with other colleagues / areas of the business, providing a helpful and friendly point of contact.
  • Ensuring the accurate administration of contracts and orders, maintaining system and paperwork accuracy and ensure that this is completed in a timely and accurate manner.
  • Building great working relationships and product knowledge which you will use to translate your customers’ requirements.
  • You will be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping our customers informed, so that they feel truly valued.
  • Develop and maintain knowledge of the Company’s equipment for hire or sale.
  • Communicate effectively with the sales team while supporting their customer base.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your Manager.

Requirements:

  • 2 year+ Sales and Hire Desk experience.
  • Proven ability to work to targets and deadlines.
  • Strong communication skills; both verbal and written.
  • A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
  • Excellent self-organisation and attention to detail, to ensure accurate document management.
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
  • Flexible and self-motivated, able to work as part of a team, supporting colleagues.
  • Sound Analytical and problem-solving abilities.
  • Good IT literacy for production of presentation.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

National Account Manager

Type: Permanent, Full Time

Working hours:  Mon – Fri, 08.00 – 17.00

Job Function: Deliver growth targets, maximise sales revenue and opportunities with strategic accounts and develop new business in strategic sectors with target prospects. Working closely with existing sales team to manage the sales focus and develop accounts from site/project level up to board level.

Reporting to: Commercial Director

Liaising with: Customers, Sales, Hire & Service Desks, Depot & Head Office Staff.

Responsibilities:

  • Grow sales in line with budget requirements and the strategic plan
  • Develop national accounts to optimise sales and supplier position with a focus on long-term sustainable growth
  • Unlock new business with targeted prospects in key strategic sectors
  • Broaden Welfare Hire’s presence and reach in key sectors and frameworks across multiple stakeholders
  • Build and manage credible customer relationships with key stakeholders from SMT to project level within client organisations
  • Work with Account Coordinator and wider sales and marketing team to convert opportunities and develop key account relationships at all levels
  • Prepare and deliver account development plans to maximise profitable revenue growth and strengthen position as long-term strategic supply partner
  • Promote the Welfare Hire brand and core values to maintain market-leading image
  • Develop strong network of key stakeholders within key accounts and sectors

Requirements:

  • Focused new business development/sales hunter
  • Excellent track record in sales growth via account management and new business development
  • 5 years+ senior account management experience required; industry or affiliated industry experience
  • Strong sales capabilities and a proven track record in new business development
  • Highly organized self-starter
  • Results-orientated with the ability to work to targets and deadlines
  • Strong communication skills; both verbal and written
  • Ability to work dynamically and nurture relationships across multiple stakeholders to grow, maintain and leverage your network
  • Ability to identify potential opportunities and the appropriate decision makers
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation
  • Team player able to work closely with colleagues at all levels and build rapport with internal and external customers
  • Ability to demonstrate effective negotiation skills to ensure business is won on viable commercial terms
  • Plan approaches and pitches to develop proposals that speaks to the client’s needs, concerns and objectives
  • Excellent IT literacy for production of presentation, sales analysis and management reports
  • Focused and persistent with a will to win

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Van Driver – Bristol Depot

Type: Permanent, Full-time

Working hours:  40 hours.

Job Function: To provide timeous professional delivery/collection of welfare vans to/from site.

Reporting to: Depot Manager.

Liaising with: Customers, Depot Staff and Hire Desk administrators.

The ideal candidate will have good communication skills, will have excellent planning journey skills.

Responsibilities:

  • Driving company vans to and from premises.
  • Carry out daily vehicle checks and reporting any defects. (Including correct manufacturers service intervals are adhered to
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all operations.
  • Follow company’s Employee handbook policies and procedures.
  • Prepare vans for hire, including the valeting, testing and inspecting of welfare vans
  • Any other duties requested by your Manager.

Requirements:

  • Experience in a similar role.
  • Excellent communication skills.
  • Attention to detail.
  • 2 years driving experience on a UK driving licence.
  • Be always polite and well-mannered.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Valeter – Normanton Depot

access lease van

Type: Permanent, Full-time

Working hours:  Mon – Fri, 40 hours.

Job Function: To ensure all company products are cleaned, valeted and prepared to a consistently high standard.

Reporting to: Depot Manager.

Liaising with: Drivers, Yard Operatives.

The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent service.

Responsibilities:

  • To clean the exterior on all company products.
  • To empty and clean waste tanks on welfare vans.
  • To clean and valet the interior of welfare vans.
  • Ensure all ancillary products are within the welfare vans.
  • Conduct thorough pre-delivery inspections of welfare vans, reporting any defects or shortages to the Manager or via the hand-held tablet.
  • Maintain required stock and cut replacement keys.
  • Maintain required stock levels of all cleaning products via requisition process.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your Manager.

Requirements:

  • Experience as a Valeter.
  • Attention to detail.
  • Excellent time keeping.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Recharge Controller – Normanton Depot

Type: Permanent, Full-time

Working hours:  40 hours per week, Mon – Fri.

Job Function: To control and process all damage recharges, book repairs into external body shops, audit driver off-hire process.

Reporting to: Operations Manager.

Liaising with: Logistics, Damage recovery manager, Recharge Team, Vehicle Technicians, Hoist Engineers, Drivers, Customers & Suppliers.

The ideal candidate will have strong communication and organisational skills with strong attention to detail.

Responsibilities:

  • Oversee the off-hire process, ensuring external inspection, mechanical inspection and hoist inspection are carried out within 24 hours of the vehicle returning to the depot.
  • Inspect Vehicles on return to Depot for Off Hire and report any damages identified in line with the company procedure
  • Inspecting new vehicle deliveries and ensuring all appropriate documentation is present, correct and distributed to the correct area of the business.
  • Assist Vehicle Technicians and Hoist Engineers with vehicle damage identification.
  • Changing the status/location and booking all vehicles in and out of the site before/after 3rd party repairs
  • Carry out vehicle audits and daily availability reports.
  • Open recharge jobs on Syrinx for workshop recharge repairs.
  • Achieve a high level of accuracy and detail on all records created within Syrinx. Carry out training on this.
  • Always maintain professional and courteous conversational dialogue when speaking with staff and customers whilst on site.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Any other ad-hoc duties.

Requirements:

  • Excellent communication skills.
  • Solid knowledge of Microsoft OfficeTM programs.
  • At least 2 years’ experience in a similar role.
  • Strong organisational and planning skills.
  • An understanding of compliance within the transport industry.
  • Ability to prioritise workload and work under pressure.
  • Demonstratable problem solving skills.
  • The ability to meet deadlines. 

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Breakdown Controller – Head Office, Normanton

Type: Permanent, Full-time

Working hours:  Mon – Fri, 8am – 5pm.

Job Function: To ensure the smooth, efficient, and cost-effective running of the Breakdown function.

Reporting to: Senior Breakdown Controller.

Liaising with: Operations Manager, Service Manager, Operations Team, Customers & Suppliers.

Responsibilities:

  • Receiving breakdown calls and providing solutions by liaising with the relevant suppliers/engineering support.
  • Communicating with customers via phone/email and giving regular progress updates on vehicle repair status.
  • Ensure vehicle downtime is kept to an absolute minimum and escalate where necessary.
  • Liaising with other departments to raise purchase orders, recharges and liaising with accounts on any billing queries.
  • Interact closely with other departments, in particular, finance, workshop and sales.
  • Provide a high level of accuracy and detail on all records created within Syrinx.
  • Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
  • Follow company’s Employee handbook policies and procedures.
  • Perform OOH cover on a Rota basis this will be subject to additional pay for hours worked.
  • Any other ad-hoc duties.

Requirements:

  • Excellent written and verbal communication skills.
  • Excellent attention to detail.
  • Well organised and strong planning skills.
  • Solid knowledge of Microsoft Office programs.
  • Previous customer service experience.
  • Prior vehicle knowledge is desirable, but not essential.
  • Good interpersonal skills.
  • Problem solver with ability to work well under pressure and to tight deadlines.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Yard Controller – Normanton & Scotland Depot

access lease van

Type: Permanent, Full-time

Working hours:  40 hours. (8am – 5pm)

Job Function: Maintain Organisational Control of Depot Vehicle Storage

Reporting to: Depot Controller

Liaising with: Power Access Engineers, LCV Technicians, Operations, Logistics.

Responsibilities:

  • Ensure all vehicles on site are identified and allocated to designated parking area
  • Weekly audits
  • Internal Vehicle Movements between designated parking and workshops
  • Ensure all off hires are booked in using off hire system and PDA
  • Support operational function with vehicle location within storage area
  • Ensure all vehicle keys are safe and stored securely and marked up with vehicle details
  • Communicate effectively with the Operations Manager with regards to any defects or unsafe equipment.
  • Ensure that the company’s health and safety policy and procedures are adhered to at all times.
  • Maintain the workshop/workspace in a clean and safe manner.
  • Follow company’s Employee handbook policies and procedures at all times.
  • Any other ad-hoc duties.

Requirements:

  • Full Driving License – Required
  • Excellent logical and organisational approach
  • PC literate – Microsoft Packages – Advantageous
  • Ability to prioritise tasks and work well under pressure.
  • Good interpersonal skills and an acute understanding good customer service.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

Power Access Engineer – CAP Qualified – Normanton Depot

Lineup of Vehicle Mounted Access Platforms outside warehouse

Location: Normanton

Type: Permanent, Full-time

Working hours:  40 hours. (8am – 5pm)

Job Function: To provide engineering support for the workshop function.

Reporting to: Senior Engineer/Operations Manager.

Liaising with: Engineers, Parts Dept, LCV Technicians.

Responsibilities:

  • Carry out pre-delivery inspections of vehicle mounted Power Access Platforms at the Depot.
  • Ensure compliance with the manufacturer’s guidelines, company policy and any regulations affecting the safe operation.
  • Communicate effectively with the Senior Engineer or Operations Manager with regards to any defects or unsafe equipment.
  • Investigate faults, diagnose, and repair platforms as required to ensure conformance with the company policy.
  • Carry out LOLER inspections in compliance to the manufacturer’s guidelines & regulations.
  • Correctly process all jobs on the works handheld tablet to include the allocation of labour time and any parts used, updating the status of all vehicles as appropriate.
  • Ensure efficient stock control processes are adhered to for all parts/consumables used.
  • Report any potential customer recharges or warranty repairs to the Service Department.
  • Ensure that the company’s health and safety policy and procedures are adhered to at all times.
  • Maintain the workshop/workspace in a clean and safe manner.
  • Follow company’s Employee handbook policies and procedures at all times.
  • Any other ad-hoc duties.

Requirements:

  • Experience with mobile or vehicle mounted Power Access Platforms (MEWP) maintenance and inspection routines.
  • IPAF Operators License 1b
  • IPAF Competent Assessed Person (CAP) qualification.
  • Relevant general maintenance qualification and proven experience gained within the plant rental sector.
  • Experience in auto electrics, hydraulics and diagnostics/fault finding.
  • Ability to prioritise tasks and work well under pressure.
  • Good interpersonal skills and an acute understanding good customer service.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com