Five Important Ways to Improve Safety in the Forestry Industry

Physical safety is among the biggest challenges for the forestry industry. In the last decade, 24 arborists have been killed while working – and nearly 1,400 have suffered an injury¹. It currently ranks as the industry with the most fatal accidents in the UK – with 8 times more than the second placed Construction ².

Of course, some level of risk is inevitable in an industry where individuals are working at heights and operating equipment like chainsaws and often working alone. But there are many decisions project managers and leaders can make to ensure their people are safe and secure.

In this article, we explore five important ways Welfare Hire and Access Hire help equip our forestry partners for improved safety, using our range of vehicle mounted access platforms, mobile welfare units and mobile lighting towers:

1. Secure vehicles for working at heights

Falling from heights accounts for nearly a quarter of all workplace deaths in the UK³, and is the single most common cause of injury in forestry. This means extra attention needs to be paid to the vehicles and equipment used to undertake such work.

Access Hire’s market-leading Vehicle Mounted Access Platforms provide the robust support workers need to work at heights. With two person baskets and advanced platform controls, workers feel in control and able to navigate challenging conditions with confidence.

2. Comfortable space to rest

The links between poor quality rest and accidents in the workplace are well established. But in an industry like forestry, onsite errors can lead to far more severe outcomes than most.

Welfare Hire’s innovative mobile welfare units are designed to ensure this is never an issue. They provide up to 20% more internal space for rest, along with a range of vital amenities, comfortable seating and high-quality facilities, so your people are always able to relax during down time and stay present on the job.

3. High-quality lighting towers

Working during periods without natural light is vital to deliver most forestry projects. But this leaves you vulnerable to lighting failure – which not only causes disruptions, but can lead to health and safety risks.

Welfare Hire’s eco-friendly lighting towers provide the perfect solution, providing high-quality, energy efficient light that allows you to keep the work area properly lit at all times. The X-EcoHYBRID LITHIUM lighting tower, for example, offers a whopping 445 hours of continuous light per refill.

4. Reliable support

Equipment failure causes disruption to forestry projects – especially those that are in very remote, difficult-to-reach locations. But it also presents a risk to onsite safety, as malfunctioning equipment may lead to accidents or errors.

This is particularly so given the environmental challenges faced by forestry projects; in a recent survey, 15% of forestry professionals cited “Mother Nature” as the single biggest challenge they face.

As a result, these businesses must have reliable support on hand to handle any issues their specialist equipment presents. Both Welfare Hire and Access Hire provide just such help, with 24/7 dedicated expert support available to every client

Kelling Group Access Hire Maintenance

5. Regular service and maintenance

Reliable support is important, but so are preventative measures. That is why Welfare Hire and Access Hire each also pride themselves on providing regular, rigorous maintenance on all of our vehicles that goes above and beyond the regulatory standards.

We take care of LOLER testing of our vehicle mounted access platforms; every welfare unit undergoes a 62-point pre-delivery inspection; every vehicle mounted access platform undergoes a 50-point pre-delivery inspection; and we ensure seamless delivery of every vehicle, to keep our customers working at all times

1.https://www.hse.gov.uk/treework/areyou/tree-surgeon.htm
2.https://www.forestryjournal.co.uk/news/20269825.forestry-among-highest-rate-deaths-work-related-accidents-uk/
3.https://www.hse.gov.uk/statistics/pdf/fatalinjuries.pdf
4.https://www.forestryjournal.co.uk/news/20269825.forestry-among-highest-rate-deaths-work-related-accidents-uk/
5.https://www.ncbi.nlm.nih.gov/books/NBK525209/
6.https://www.treeservicesmagazine.com/tree-care-management/industry-survey-results-2017-outlook/

How Mobile Welfare Units Can Help Kickstart Better Mental Health in the Construction Industry

Construction has a reputation for being tough, dangerous work. But as anyone with first-hand experience knows, it is not the physical impact of the job which most struggle with – it is the emotional one.

Mental health issues affect a staggering 83% of construction workers in the UK,¹ and should rightly be deemed a major workplace health crisis. But the combination of high-stress work and low job security – as well as a toxic workplace culture which emphasises stoicism over sharing – leads many to suffer in silence. 

Over two thirds of construction workers believe there’s a stigma surrounding mental health which stops them from talking about it,² and 56% of construction professionals work for organisations with no policies on mental health in the workplace.³

Ultimately, men working in the industry are roughly four times more likely than average to take their own lives – and suicide is five times more prevalent than all other fatalities combined.

Welfare Hire is passionate about improving mental health in the construction industry, and in this article we explain why our mobile welfare units should be a vital component of any business’s attempts to do so.

Better mental health will transform construction

As Welfare Hire’s recent research showed, the construction industry has become sluggish in recent years, with low productivity and a growing trend of missed deadlines. But this may be more directly related to the mental health crisis than many assume.

Consider, for example, the economic effect of poor mental health support. Stress, anxiety, and depression account for one-fifth of work-related illnesses – leading to 70 million days of leave and costing an estimated annual cost of £70bn-£100bn. Improved mental health support would immediately reduce that cost, providing a much-needed boost to construction projects’ productivity and financial efficiency.

This is just one of many ways improving employee experience – by hiring better mobile welfare units – would lead to widespread improvements. Consider hiring difficulties, retention challenges, diversity problems and onsite communication – all would be vastly improved by a wholesale reevaluation of mental health support. And we believe that starts with the onsite environment.

The power of thinking small

Many businesses go wrong by trying to tackle the big picture problem head-on. But this overlooks the small wins available to them, and misunderstands the day-to-day experiences that cumulatively lead to mental health struggles.

A third of construction workers suffer from elevated levels of anxiety every day, and 44% feel their daily workload is too high. These are low-level concerns that ultimately grow into larger problems, especially when they are persistently underestimated or ignored.

Experts often suggest that construction workers need to be educated and encouraged to talk about their problems. But this overlooks the fact that most construction sites are extremely poor environments for such open communication – especially if you are not used to having such conversations.

How mobile welfare units help

Our business is explicitly designed to help businesses improve the way they treat their employees – by providing the physical comfort and space they need with a range of innovative mobile welfare units and welfare vans. 

Better mobile welfare units and welfare vans can combat this in two ways:

First, they provide the right atmosphere to have important conversations, providing respite from the loud and often intense construction environment. 

Second, they signal to workers that their mental health is being taken into account and supported. This encourages workers to feel safe opening up.The X-Eco10, for example, provides 20% more internal space than other mobile welfare units, enabling up to 10 people to rest at any given time. This can be a gamechanger in terms of employee wellbeing, providing a safe, private space where the complex and vital work of destigmatising mental health concerns can take place.

1.https://bcbuildingtrades.org/83-of-construction-workers-have-experienced-a-mental-health-issue/
2.https://www.matesinmind.org/news/mental-health-in-uk-construction-the-statistics
3.https://www.ciob.org/media-centre/news/one-four-construction-workers-consider-suicide-finds-ciob-report
4.https://constructible.trimble.com/construction-industry/mental-health-in-construction-stats
5.https://www.ciob.org/media-centre/news/one-four-construction-workers-consider-suicide-finds-ciob-report
6.https://www.matesinmind.org/news/mental-health-in-uk-construction-the-statistics

How Access Hire Keeps Customers Working

Kelling Group Safety Tips For Vehicle Mounted Access Platforms

Infrastructure output in the UK is set to increase by 8.8% this year – and a further 4.6% in 2023¹. But in order to keep pace with that growth, contractors must ensure they are not hit by unexpected delays.

According to research, large projects routinely take 20% longer than planned, with 69% of projects run over budget by more than 10%. And one of the most persistent causes of these problems is faulty equipment. 

From unexpected maintenance to failing motors, there are a range of problems, key assets like vehicle mounted access platforms routinely cause. But without the support of suppliers, contractors are helpless to prevent such setbacks. 

In this article, we explore three key factors that can ensure key equipment functions properly throughout a project:

1. Communication from suppliers

One third of project failure results from poor communication – including interactions with suppliers. Without consistent, transparent communication, contractors are left in the dark and issues with the equipment are not attended to quickly enough. 

This is a common fault with suppliers. In fact, the average B2B business scores less than 50% on the customer-experience index. But at Access Hire, we have made it our priority to change how things are done. 

We ensure key channels of communication are open at all times through our 24/7/365 operational support, meaning you can contact an expert advisor whenever you need to. And because we pride ourselves in hiring true industry experts, we are there to offer detailed strategic or technical advice that will help solve your problems faster.

24/7

2. Inclusive maintenance and support

Specialist equipment requires regular maintenance to ensure it stays operational.

Not only does this increase the likelihood of failure and delays, it hits your bottom line – as maintenance accounts for up to 30% of the total cost of a vehicle. Sourcing and paying experts is expensive, but entirely necessary to keep your project running.

Access Hire, however, undertakes regular planned maintenance on our entire fleet – to guarantee they are in top condition. Before delivering products, we undertake a rigorous 50-point inspection to certify they are in proper working order. As well as include breakdown and recovery as a standard, to ensure every one of our partners feels confident that any issues they face will be quickly resolved.

3. Seamless product delivery

Finally, strategic equipment like vehicle mounted access platforms need to actually arrive on your site when it is needed. Reliable delivery is not only important for keeping on schedule – it also enables a certain amount of flexibility, as you can more easily source extra equipment. 

This is where operating the country’s largest fleet comes in handy: we are able to deliver key strategic equipment across the UK. The result? Our clients are able to keep their site working and stay on schedule – always.

1.Beama

Access Hire Celebrates 15 Years Driving Industry Innovation

When Access Hire was founded in 2007, there was a clear strategic goal: to build a specialist, market-leading operation with the largest and most modern fleet, accompanied by the best-in-class service

As each new long-term customer partnership developed and became stronger, our fleet expanded. Access Hire’s focused approach has resulted in the business becoming the UK’s largest VMAP long-term hire and lease specialist.

This year marks 15 years since it all began. In recognition of that significant milestone, we wanted to take a look back at some of our key achievements.

 

Great products speak for themselves

Since the beginning, Access Hire has prided itself on continual investment and having the most modern and innovative fleet in the UK. This is proven by the fact that over the last 15 years, our fleet has grown from less than 100 vehicles to over 1,300 today, with an average age of fewer than 2.5 years. 

We have continually reinvested in improving our fleet and service. This has enabled us to deliver better, more reliable products for our clients consistently – and that level of quality simply does not go unnoticed.

We opt for high specification as standard for every single one of our clients, and provide 24/7 support across the entire hire.

And by augmenting our core van-mounted fleet with more specialised equipment (such as 4x4s and pole erection units), we can meet client’s needs across a wide range of sectors – from telecoms and local authorities to street lighting and power.

Here is our latest product review video of the 3.5t Renault Master.

Investing in people pays dividends

Throughout our journey, we have consistently put our people front and centre – whether that’s recruiting great employees and nurturing their talents, or building long-term relationships with our growing customer base.

We have always focused on being a true specialist in our chosen field, who can advise and help our clients. We are a specialist, not a generalist provider which affords our clients many benefits.

We are able to provide truly detailed, expert advice and support to our clients in many ways, including, inter alia, asset selection, the benefits of long-term hire vs lease, regulatory compliance, servicing and breakdown, and asset management. Our one-stop-shop, fully outsourced offering is unmatched, providing clients peace of mind and continuity of operations.

 

Innovation is never finished

The last few years have demonstrated that there is never a limit to innovation.

With the size of our fleet and workforce rapidly growing, the decision to move to a larger site was required to allow further growth.

This investment was made in 2018, through a new 50,000sq ft HQ and primary depot located in Normanton, surrounded by major transport links allowing for accurate and reliable nationwide deliveries.

By 2021, Access Hire boasted the country’s largest fleet of access vehicles and was widely seen as an industry leader in service and quality, and expertise for long-term VMAP hire.

This has been further augmented with the launch of Access Lease in 2021. Access Lease is a market-leading, fully inclusive, and maintained solution, allowing customers protection against financial uncertainty by locking into a long-term fixed price contract.

Thanks to our continuous investment resulting in a robust pipeline of new assets with agreed delivery times, our Access Lease proposition allows our customers to beat the current long lead times with access to brand-new, market-leading vehicles.

 Over the last twelve months, the company has added over 300 new vehicles to its fleet. As we continue to innovate and invest in our fleet, the total number in the fleet will grow to over 1,400 by the end of this year.

Never settle for second best

It has always been central to our ethos that truly great companies never compromise.

So, as we look back on everything we’ve achieved with our clients and within the Access team over the last 15 years we say thank you, and here is to making the next 15 even better!

Why Taking a Break Can Be the Best Thing For Employee Productivity

64% of construction workers want their employers to do more to support their mental health. But beyond simply hiring a mobile welfare unit, how can contractors ensure their people remain happy, healthy and productive?

A huge body of research suggests a simple answer: let them take proper breaks. From improved concentration and decision making to higher levels of wellbeing and happiness, regular rest on the job is essential.

The problem is, most leaders don’t know how to encourage break taking – and many see breaks as harmful to productivity.

In this article, we bust that myth, exploring why breaks matter – and how Welfare Hire’s mobile welfare units encourage their workers to take them.

THE POWER OF BREAKS

When a person focuses on a single task for a prolonged period, their capacity to pay attention quickly depletes¹. They are more likely to make mistakes or bad decisions, and are generally less productive over an extended timeframe.

Breaks allow an individual to “reset”, regaining their focus and segmenting their day into more manageable chunks. This has been found to improve concentration², reduce stress³ and increase engagement. The net result is to actually improve productivity, especially when considered over a period of multiple days or weeks.

Perhaps most strikingly, regular breaks actually change the way people see their jobs. They are likely to see their role more positively when they are allowed to take regular breaks in a welfare van or unit, leading them to feel better about what they do and find more meaning in their work. This can be a profound shift, helping create a better on-site environment, improve retention and build a positive workplace culture.

Kelling Group Onsite Mental Health - Staff Welfare on Construction Sites

Getting the balance right

While breaks are important, they can also become counterproductive. One study pitches the maximum as 12%. Taking breaks that amount to more than this tends to have a negative effect on wellbeing and productivity – probably because inertia kicks in,  and workers simply want to stay relaxing in the mobile welfare unit.

This has led research to the concept of “microbreaks”: brief activities that break up the monotony of the day. This could be anything from a short chat with a coworker to making a coffee. The point is that the “microbreak” is separate from work – and something the person actively enjoys doing. 

Leaders that enable workers to take this sort of “microbreak” will benefit immeasurably – but how can they do that?

How Welfare Hire helps

At Welfare Hire, we include a welcome pack with every mobile welfare unit. It consists of basic daily amenities, like coffee cups, tea bags, and a delicious range of biscuits.  But the effect is surprisingly powerful. 

These amenities make for perfect “microbreaks” inside the welfare van or unit, and help your employees habituate healthy breaks. Simply making a cup of tea, eating a biscuit, or sitting for five minutes is all most people need to reset and refocus. And along with the kitchen facilities and a break-out room our portable welfare units provide, Welfare Hire’s welcome packs ensure you have everything needed to facilitate those breaks.

1.https://www.sciencedaily.com/releases/2011/02/110208131529.htm
2.https://www.sciencedirect.com/science/article/abs/pii/S0272494415000328
3.https://www.ncbi.nlm.nih.gov/pubmed/20835716
4.https://www.sciencedirect.com/science/article/pii/S2351978915005223 5.https://psycnet.apa.org/record/2018-12793-001 6.https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1947706

Tea Break with the Team – Meet Harry

To kick off our tea break with the team series, we had a chat with Harry Kidd, our recently promoted National Sales Manager. Harry looks after key accounts and works closely with the sales team to ensure everything sails smoothly.

Tell us a little bit about your role Harry

I have been with the company for around 2 years, starting as a business development manager. This role allowed me to work with clients all over the country in several different sectors. The responsibilities of the role included developing relationships with new and existing clients, putting me right in my element of getting out there and speaking to people!

I was very recently promoted to National Sales Manager; this new role includes managing key accounts and working closely with the sales team. I am very excited about this new challenge and can’t wait to get going!

What did you do before joining Access Hire?

I graduated from the University of Gloucestershire with a degree in sports science. However, I quickly changed my career path by going on a sales graduate scheme, allowing me to see how a business operates from every possible angle. Once I finished my scheme, I entered the hire industry, where I am today!

What do you enjoy most about working here?

Two things stand out to me. Firstly, it’s getting out there speaking to customers face-to-face, and building long-lasting relationships. The other is the team and culture of the company, it is an ever-growing, fast-paced environment meaning no two days are the same.

What do you like about what we do?

The willingness to provide the best possible service and quality of products makes it a privilege to work for the company. Knowing that the company is always heavily investing in improving the fleet and overall service makes speaking to customers very enjoyable as I can be upfront and honest at all times.

What do you do in your free time?

I play rugby league semi-professionally for the Dewsbury Rams, regularly play golf, and support Leeds United.

Tell us something we don’t know about you

I once met and sang with Paul McCartney in Paros, Greece!

Tea Break with the Team – Meet Kenny

Meet the Kelling Team

Next up in our tea break with the team series, we caught up with Kenny, our Depot Manager based in Huntingdon. Kenny ensures the smooth running of all aspects of the depot, looking after staff and their wellbeing.

Tell us about your goals when you joined here

To provide as high quality and efficient workmanship as I possibly could, with the aim of being recognised as a hardworking, responsible, and loyal individual by the company.

You’ve had quite a varied career before joining us, could you tell us a bit about your background before your career at Welfare Hire Nationwide

I was self-employed for 16 years and this is my first full time “on the books job” since making the decision to be employed. I ran a pub and internet café for seven years and before that my background was IT, running my own business for nine years.

What training and development have you had?

I have done a 3yr apprenticeship in Mechanical Engineering and after a few years I decided I wanted a new career, so I did another apprenticeship in I.T. Computing & Networks.

What do you like about what we do?

I love our brand and product; we are always a cut above the rest and introducing great new ideas. Welfare Hire Nationwide is a great team to belong to.

How would you describe working here?

I enjoy having the day-to-day challenges and I feel lucky to have such great support from the company in all areas.

How do you like to spend your spare time?

I enjoy travelling. Whether it is to other countries or just within the UK, there is so much to see. But when the weather is nice and sunny you can’t beat a coastal ride on the motorbike.

Tell us something we wouldn’t know about you

When I was about 27 years old I had the chance to tender and win the job of wiring 215 data points in the House of Lords. It was amazing being in and out of all the small places where Guy Fawkes would have been.

Welfare Hire Leadership: The Key to Positive ESG Is Measurement

Environmental, Social and Governance (ESG) ratings are increasingly essential for businesses. Not only do they help evaluate and quantify efforts to become more sustainable, they are also an important signal for investors – and a strong predictor of operational performance.

However, measuring ESG can be challenging. Because businesses need data on the environmental impact of their entire value chain – including everything from the materials they use to the welfare equipment they procure. 

In this article, we explore the challenge of measuring ESG for construction firms – and how Welfare Hire’s eco-calculator is designed to help.

Three reasons to measure environmental impact

20%

1. To validate your sustainability strategy

As Antony Brophy, Director of Business Development, Cobuilder, recently told ConstructionNews, a lack of data makes it near-impossible to be confident that our efforts to reduce carbon emissions are working¹. Consistent measurement is therefore vital to assess the impact any sustainability initiative you launch has. 

You may believe a new mobile welfare unit or lighting tower is helping curb emissions, but without real data – it’s all just guess work.

2. To enable targeted solutions

Once you have data on the emissions and environmental impact of your equipment and materials, you can make better informed decisions about how to improve things. You can target the most harmful – or easiest to improve – areas of your business first, and see exactly how much these changes impact your overall ESG rating.

This is particularly important as construction firms are often plagued by hidden emissions (often known as “embodied carbon”)², meaning decision makers often overlook big sustainability wins.

3. To track your business’s progress

Net-zero carbon and other sustainability goals are not short-term challenges – they are long-term projects that will require ongoing maintenance and monitoring. Data is crucial in this regard, as it enables your business to track and adjust its efforts over time.

When, for example, you switch suppliers and introduce a new model of mobile welfare unit, you would always assess the financial implications of the decision. And exactly the same protocols should be in place to assess the effect a decision will have on your business’s ESG rating.

Why are ESG ratings difficult to measure?

ESG is difficult to measure in part because there is no single accepted way of doing it. There are a range of ESG frameworks³, and each will produce a different rating depending on the particulars of your company’s activities. 

Without a set of standardised criteria, many fear that ESG scores are unreliable indicators of a business’s true environmental impact. But for construction businesses, this is not the biggest concern.

The biggest concern is that the average construction firm’s supply chain is large and complex, meaning assessing the overall impact of your activities is challenging – especially when suppliers are unable to provide you with their own ESG data.

Suppliers must provide accurate data

Many construction suppliers are not forthcoming with information about their products’ ESG credentials – meaning contractors will struggle to gain full visibility of their environmental impact. They will give you the full spec on their mobile welfare units, but cannot help you when it comes to determining how their products will impact your sustainability efforts.

This is exactly why Welfare Hire created our Eco Calculator – a simple tool to provide full transparency to our partners and help them understand how each of our market-leading products will change their site’s overall emissions. 

It is based on rigorous research where we took over 500,000 hire days’ worth of live site data on our products and compared it with the market standard. This enabled us to quantify the relative savings and environmental impact our product suite offers. 

You can try it for yourself today

1.https://www.constructionnews.co.uk/tech/why-data-is-vital-for-the-industry-to-achieve-net-zero-13-07-2022/
2.https://www.c40knowledgehub.org/s/article/Why-cities-need-to-address-the-construction-sectors-hidden-emissions?language=en_US
3.https://www.rio.ai/blog/esg-frameworks-explained-the-top-choices-why-they-matter
4.https://www.spglobal.com/marketintelligence/en/news-insights/latest-news-headlines/lack-of-standardized-esg-data-may-hide-material-risks-oecd-says-60541261

How Leasing Access Vehicles Can Improve Street Lighting Projects

The future looks bright for street lighting contractors. 

From 5G and the Internet of Things (IoT) to ongoing government funding to tackle street crime¹ and the climate crisis², there are a number of exciting projects on the horizon. The UK government’s latest National Infrastructure and Construction Pipeline promised £650bn for infrastructure schemes over the next decade³.

But with public finances under pressure, many contractors are being forced to find ways to increase efficiency and deliver greater value on projects.

One way of doing this is by rethinking the way they procure key strategic equipment and Vehicle Mounted Access Platforms. And in this article, we explore how embracing a leasing model can empower contractors in the street lighting sector.

The budget problem

Research from the Institute of Civil Engineers (ICE) shows there is a persistent gap between cost estimates and output from infrastructure projects, suggesting that contractors and firms struggle to plan their budgets effectively.

There are a number of reasons why. For example, street lighting projects are very prone to disruption, with weather often slowing work down or making it too dangerous. This can create a cascading effect, leading to delays and excess spending.

However, one of the most challenging parts of the budgeting process is procurement.

The procurement problem

The majority of street lighting projects require assets like Vehicle Mounted Access Platforms, to enable them to work at heights safely. But because few contractors can afford to buy their own fleet outright, they are forced to hire it from a third-party provider. 

This tends to lead to rigid contracts that aren’t adaptable to their projects’ workflow, and limits their ability to afford top quality equipment. It makes managing their budget more challenging, as payments are fixed and often don’t fit well within the contractor’s income stream. 

But the reality is, this need not be a problem at all. Because there is a third option for street lighting contractors – the vehicle leasing model.

Kelling Group Access Hire Leasing

The leasing solution

Leasing Vehicle Mounted Access Platforms enables a level of flexibility that most contractors assume is not available to them. 

The model allows them to procure the highest quality vehicles without the prohibitive cost of buying, and update the model when a project is done – without ballooning payments. But it also helps them spread their payments more effectively, helping manage and adapt their budget to their income. 

There are also clear tax benefits. Many street lighting contractors even find they can deduct the full lease rental cost from their taxable income – or claim capital allowances on the asset cost. Across an entire fleet and multiple projects, this creates a huge improvement in financial efficiency – one that can either be passed onto the client or kept to increase the contractor’s bottom line.

Vehicle Mounted Access Platform Budget

Working with Access Hire

Access Hire has pioneered this leasing model with our market-leading Vehicle Mounted Access Platforms. We provide 24/7 support, ongoing maintenance and expert product knowledge to every one of our clients. And our vast list of long-term relationships is proof that the model works.

To discover how leasing our vehicles could help you, reach out to us today.

1.https://www.gov.uk/government/news/intelligent-street-lighting-illuminates-the-way-to-digital-roads-for-national-highways
2.https://iotuk.org.uk/wp-content/uploads/2017/04/The-Future-of-Street-Lighting.pdf
3.https://www.raconteur.net/infrastructure/uk-faces-tough-choices-to-finance-infrastructure-ambitions/
4.https://www.ice.org.uk/media/vmhdu4jc/ice-report-reducing-the-gap-between-cost-estimates-and-outturns-for-major-infrastructure-projects-and-programmes.pdf

Tea Break with the Team

Meet the Kelling Team

For the next in our ‘Tea Break with The Team’ series, we catch up with our dynamic Regional Sales Manager Tom. At the forefront of managing our growing client base in the North, Tom is passionate about showcasing our products and championing the benefits of ECO welfare hire…

Tell us a little bit about your role Tom

I started with the company just over 2 two years ago as Sales & Marketing Manager. This role gave me the opportunity to really get under the skin of the whole organisation and immerse myself fully in the product range. I was exposed to a wide range of responsibilities from marketing and events to business development and bid writing.

Earlier this year, I hit a new career milestone when I was appointed Regional Sales Manager for the North. I am embracing this challenge fully and look forward to meeting clients old and new over the coming months.

What did you do before you joined the Welfare Hire team?

My background is super-varied in terms of sectors, but all centred around sales, marketing and client development.

After gaining a 1st Class Degree in Business Management at Manchester Metropolitan University, I was lucky enough to embark on a sandwich placement working across retail, pharmaceutical and hospitality, as both a Commercial Analyst and Marketing Assistant.

How would you describe working here?

It’s a fast paced, highly innovative and super-supportive culture. I have learned so much about the industry and feel extremely proud to work for such an inspirational brand.

What do you like about what we do?

Welfare Hire is at the forefront of driving innovation within the sector and invest heavily in product development and our fleet in general. It’s a privilege to work for such a forward-thinking company and I enjoy getting out into the field, meeting customers face-to-face and helping them achieve their welfare, sustainability and wellbeing goals.

What’s the best part of working here?

100% the team! We’ve got an amazing team; from service to sales and everything in between, everyone supports each other and are all focussed on the same goal. 

How do you like to spend your spare time?

I am sport mad, so anything with a ball or a bat! I’m a huge Leeds United fan, play tennis for my local club and have just taken up Brazilian Jiu-Jitsu which is every bit as painful as it sounds!