Field Service Engineer – Stevenage / Luton

Jobs-February 20, 2023

Type: Permanent, Full-time

Working hours: 40 hours.

Job Function: To provide on-site engineering support.

Reporting to: Service Controller, Depot Manager

Liaising with: Customers, Depot Managers, Customer Service Engineers, Service Controllers.

The ideal candidate will have good communication skills and a good understanding of the importance of excellent customer service.


· Implement routine servicing schedule for all equipment out on customer sites.

· Attend breakdowns on site, fault diagnosis and correct rectification.

· Carry out planned maintenance for all equipment out on customer sites.

· Ensure optimum van parts stock level is achieved, always maintained and reviewed.

· Allocation of any parts used on to the works mobile tablet.

· Correctly process all jobs on the works mobile tablet and in a timely manner.

· Report any potential customer recharges to the Service Controller.

· Provide back-up support in other areas and depots.

· Ensure company vehicle is kept clean, tidy and maintained as per the manufacturer’s guidelines at all times.

· Follow company’s Employee handbook policies and procedures.

· Any other duties requested by your Manager.


· Experience in a similar role.

· Driving license.

Experience with relevant mechanical knowledge of Electrical and hydraulic systems.

· Attention to detail.

· Flexible with regards to travel, tasks performed and working hours.

· Excellent time keeping.