Internal Sales Manager

Jobs-February 22, 2022

Location: Normanton
Type: Permanent, Full-time
Working hours: Mon – Fri, 8am – 5pm.


Job Function: Maximise opportunities and revenue with new business and existing account customers through a pre agreed telephone and email contact plan, helping to steer the sales focus and support company strategic objectives.


Reporting to: Sales Director.


Liaising with: BDMs, Sales Director, Sales & Hire Desk and central teams.
The ideal candidate will be a dynamic individual with a creative mind and a head for business to undertake this crucial role in helping our business to promote and sell its services to its customers.


Responsibilities:
• Outbound telesales and supporting activity, including cold calling and targeted email campaigns.
• Devise and action a CRM contact plan to ensure regular contact with all existing customers and new prospects identified.
• Work closely with hire desk and external sales team to maximise opportunities for the business.
• Prospecting new sales – lead generation and new business conversion.
• Timely & proactive response to leads and enquiries to optimise sales conversion.
• Develop new business and existing customers in line with budget requirements and the strategic plan.
• Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio.
• Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM).
• Promote the Kelling Group brand and core values to maintain market leading image. •Follow company’s Employee handbook policies and procedures. •Any other duties requested by your Manager.


Requirements:
• Minimum of 1 year+ experience in telesales and cold calling.
• Results-orientated with the ability to work to targets and deadlines.
• Strong communication skills; both verbal and written.
• A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
• Excellent self-organisation and attention to detail, to ensure accurate enquiry logging.
• Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation.
• Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
• Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms.


Overview: Welfare Hire Nationwide Ltd is the market leader in mobile welfare and lighting, with the largest and most modern fleet in the UK. Following significant investment, the business is continuing to expand and is currently recruiting for an ISM to join the sales team based out of our Head Office in West Yorkshire. This role will suit an ambitious, dynamic person with experience in telesales and remote account management. The person must be capable of developing new business opportunities and optimizing existing accounts in line with strategic objectives. This is an office-based role critical to the development of Welfare Hire’s strategic direction, targeted on new business development from prospects, as well as developing and maintaining a base of existing customers and supporting national account engagement and development.

You will identify new business and develop relationships with target customers to maximise all opportunities with the portfolio of Welfare Hire Nationwide. You will have the ability to understand the client’s needs and be able to introduce WHN’s innovative, value-added proposition. You will keep in regular contact with your customer base using the CRM system and customer plans so that progress can be maintained and monitored.

What are we looking for?

We are looking for a target-driven telesales hunter with account management capabilities. You must have a proven track record in telesales within an associated industry however the right aptitude and work ethic is more important than direct sector experience. You will have the ability to build credible, lasting relationships to ensure long-term, sustainable strategic growth. You must be an excellent and confident communicator with the ability to sell value-added, differentiated products.

The role benefits include a competitive salary, a very attractive bonus scheme and a great working environment. This is a great opportunity to join a fast-growing business and dynamic team with future development opportunities.

Please contact Human Resources at Welfare hire Nationwide with your CV and cover letter hr@kellinggroup.com .