National Account Manager Rail

Jobs-December 5, 2022

Location: National

 Type: Permanent, Full Time

 Working hours:  Mon – Fri, 08.00 – 17.00

Job Function: Maximise opportunities and revenue with new business and existing account customers, helping to steer the sales focus and support company strategic objectives.

Reporting to: Head of Sales

Liaising with: Customers, Sales, Subcontractors, Depot & Head Office Staff.

The ideal candidate will have good communication skills, excellent planning, and organisation capabilities along with strong attention to detail and accuracy.


  • Develop new and existing rail customers in line with budget requirements and the strategic plan
  • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio
  • Prepare and deliver customer account plans to maximise profitable revenue growth and compliment company objectives whilst managing customer expectations in relation to the rail industry
  • Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM)
  • Promote the Kelling Group brand and core values to maintain market leading image
  • Work closely with clients’ supply chain, safety, bidding and technical teams
  • Follow company’s Employee handbook policies and procedures.
  • Any other ad-hoc duties.


  • 3-years+ new business development, sales and account management experience required; industry or affiliated rail industry experience
  • Strong sales capabilities and a proven track record in new business development
  • Results-orientated with the ability to work to targets and deadlines
  • Strong communication skills; both verbal and written
  • A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with
  • Excellent self-organisation and attention to detail, to ensure accurate enquiry logging
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers
  • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms
  • Ability to prepare a proposal or service level agreement
  • Presents themselves and their company vehicle in an acceptable and tidy manner
  • Good IT literacy for production of presentation, sales analysis and management reports

For more information on this position, please apply today with your latest CV

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.