Privacy Policy

Background:

Kelling Group Limited, along with subsidiary businesses (Access Hire Nationwide Limited, Welfare Hire Nationwide Limited & Modular Hire Nationwide Limited) (“Kelling Group”) is committed to conducting its business in accordance with all applicable Data Protection laws and regulations and in line with the highest standards of ethical conduct.

Kelling Group understands that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value the privacy of everyone who use our products and/or services and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

1. Definitions and Interpretation

“personal data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our”
means Kelling Group Limited, a limited company registered in England under company number 11112713, or any of the business units within the group (Access Hire Nationwide Limited, company number 06327334, Welfare Hire Nationwide Limited, Company Number 07992228 & Modular Hire Nationwide Limited, company number 10755307) whose registered address is Unit F, Trident Park, Rosie Road, Normanton. WF6 1ZB.

“Our Sites”
One of the websites operated by us as follows:
Access Hire Nationwide: www.accesshirenationwide.com
Welfare Hire Nationwide: www.welfarehire.co.uk
Modular Hire Nationwide: www.modularhire.co.uk
Kelling Group: www.kellinggroup.co.uk

2. Information About Us

2.1 We are known as Kelling Group Limited, a limited company registered in England under company number 11112713 whose registered address is Unit F, Trident Park, Rosie Road, Normanton. WF6 1ZB

2.2 Our VAT number is 193435688.

2.3 Our Board of Directors are responsible for ensuring the business complies with the GDPR and any related regulation. They can be contacted on compliance@kellinggroup.co.uk or in writing to:
GDPR Compliance, Kelling Group, Unit F, Trident Park, Rosie Road, Normanton, WF6 1ZB

2.4 We are registered with the Information Commissioner’s Office to ensure we are fully compliant at all times.

3. What Does This Policy Cover?

This Privacy Policy covers the data we collect from you, or about you from 3rd parties, how we will store, process and handle that data, and how we will destroy, or other wise modify that data once it is deemed no-longer useful or required.

4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data We hold about you (see section 12);

4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7 The right to object to Us using your personal data for particular purposes; and

4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information

4.3 For further information about your rights, please contact the Information Commissioner’s Office.

5. What Data Do We Collect?

Depending upon your use of our services, we may collect some or all of the following personal and non-personal data:

5.1 Name;

5.2 date of birth;

5.3 gender;

5.4 business/company name

5.5 job title;

5.6 profession;

5.7 contact information such as email addresses and telephone numbers;

5.8 demographic information such as post code, preferences, and interests;

5.9 financial information such as credit / debit card numbers;

5.10 IP address;

5.11 web browser type and version;

5.12 operating system;

5.13 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

5.14 Location

6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is necessary considering the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the General Data Protection Regulations at all times. For more details on security see section 7, below.

6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:

6.2.1 Providing and managing your access to Our Sites;

6.2.2 Personalising and tailoring your experience on Our Sites;

6.2.3 Supplying Our products or services to you (please note that We require your personal data in order to enter into a contract with you);

6.2.4 Personalising and tailoring Our product and service offering to you;

6.2.5 Replying to emails from you

6.2.6 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by contacting compliance@kellinggroup.co.uk);

6.2.7 Market research;

6.2.8 Analysing your use of Our Sites and gathering feedback, to enable Us to continually improve Our Sites and your user experience;

6.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, SMS or post to provide you with information, news and offers on our products and/or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 Third parties (including our analytics software provider) whose content appears on Our Sites may use third party cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

6.5 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

6.6.1 Details of visitors to our website will be kept for a period not longer than 5 years from the date you visit.

6.6.2 Any data sent to us using our ‘Contact Us’ forms will be kept only to contact you, and will be destroyed upon making contact with you, unless it is established that you require one or more of our services

6.6.3 Should you require any of our services, your personal information will only be shared with our sales team who may use the information you supply to offer you goods and/or services at a competitive rate.

7. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).

7.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure all personal data we hold.

7.4 Steps We take to secure and protect your data include:

7.4.1 Data encryption where possible

7.4.2 Data Anonymisation where appropriate

7.4.3 Secure named access to locations where data is stored.