Senior Fleet & Transport Controller

Jobs-September 15, 2023

Type: Permanent, Full Time

Working hours:  Mon – Fri, 08.00 – 17.00

Job Function: Overseeing and contributing to the day-to-day support of the fleet & transport department. You will be responsible for any schedule changes whilst using our own resources and those of 3rd parties when necessary. The Senior Fleet & Transport Controller will be responsible for the training and development of new and existing staff regarding processes and procedures whilst offering guidance and support.

Reporting to: Hire Desk Manager

Liaising with: Senior Hire Controller, Hire Controllers, Operations, Customers, Sales, Subcontractors, Depot & Head Office Staff.

The ideal candidate will have good communication skills, excellent planning, and organisation capabilities along with strong attention to detail and accuracy, previous experience in a similar role and looking to make the next step on their career journey.


  • Ensure the Fleet & Transport team functions to build great working relationships internally and externally.
  • Ensure staffing levels are appropriate to the volume of work, also maintain and safeguard the correct balance of productivity.
  • Keeping and maintaining accurate correct data regarding everything pertaining to a fleet.
  • Managing Fleet capacity and de -fleet information in a timely manner.
  • Maintain awareness and drive performance to ensure high levels of performance, accurate administration work, along with reviewing and actioning where necessary with the guidance of the Hire Desk Manager
  • To appraise Transport process and communicate 3 quote rules.
  • Ensure efficient allocation of fleet whilst understand cost impact and operational impact.
  • Liaising effectively with wider teams across both businesses.
  • Ensuring that high levels of customer service are always maintained. An ambassador for “Customer First”.
  • Developing a strong sense of customer ownership, being fully conversant with all aspects of the relevant customer requirement and process.
  • Working to deadlines and the ability to prioritise and manage changing workflows.
  • Maintain and safeguard the correct balance of productivity.
  • Oversee and resolve any issues regarding fleet.
  • Work closely with the wider department, reviewing process and procedures and adopting collective best practice.
  • Review working process and bring change as and were required.
  • Compile and provide weekly reports for the board of directors.
  • Training new members of staff on the correct processes and procedures, being on hand for any first line queries from the team before relaying to the Hire Desk Manager
  • Carry out and complete HR duties where necessary for the Fleet and Transport team, e.g. absence reporting, performance monitoring etc.
  • Follow company’s Employee handbook policies and procedures.
  • Any other ad-hoc duties.


  • At least 2 years experience in Fleet & Transport or a similar role.
  • Strategic planning abilities.
  • Strong communication skills.
  • Attention to detail.
  • Highly organised self-starter
  • Ability to prioritise and delegate where necessary
  • Ability to remain calm under pressure.
  • Strong IT skills including Microsoft office.

For more information on this position, please apply today with your latest CV