How Welfare Hire Can Help Scottish Infrastructure Projects Build A Better Future

In a recent survey, 50% of Scottish infrastructure firms reported increases to their workload.¹ From making transport more environmentally friendly to creating sustainable energy systems, there is an enormous push to improve the country’s infrastructure.

Welfare Hire is launching a new depot in Scotland’s central belt, to take our service in providing mobile welfare units and lighting towers to the next level for these vital projects. But how will our equipment help these projects? And why is there such a large increase in demand?

WHY SCOTTISH INFRASTRUCTURE MATTERS

Better infrastructure will be at the heart of a more positive future for Scotland. From the £1.2 billion allocated to enhancing the country’s railways² to £1.5 billion for bridge and road maintenance³, these projects will help Scotland achieve net zero, promote more sustainable living and create inclusive economic growth.

In February 2021, the Scottish Government published its Infrastructure Investment Plan (IIP), committing to infrastructure projects cumulatively worth over £26 billion. Despite reported challenges such as supply chain issues, labour shortages and fears of budget changes, there are still great opportunities offered from the huge scope and ambition of the Plan. 

This could just be the start

In October of this year, the Scottish Government laid out its plans for an independent Scotland. This included the Building a Better Scotland fund, which would see £20 billion invested in improving Scotland’s infrastructure over the first decade of Scottish independence. 

While this is by no means inevitable, it once again makes clear how large – and important – future investments in Scottish infrastructure projects are likely to be.

How Welfare Hire Supports Scottish Infrastructure

Welfare Hire has supported Scottish infrastructure projects for several years, partnering with regional and national infrastructure frameworks and contractors.

With a continued growing need for specialist equipment in the market, the next phase of our investment establishes a depot in Scotland’s central belt with a dedicated team to support projects in the country.

The depot will house stock of the mobile ECO welfare units and lighting towers we supply to sectors like rail, highways, utilities and construction. This will enable us to support Scottish infrastructure projects in three key ways:

1. Reduced environmental impact

A central motivation for infrastructure spending is to make Scotland greener; the £120m pledged for greener rail is but a single example. However, net zero targets draw attention to the entire supply chain – and that includes the actual construction and maintenance work involved in creating all this green infrastructure.

Welfare Hire’s mobile welfare units and lighting towers utilise hybrid power and Smart Water systems that unlock huge reductions in onsite fuel consumption and carbon emissions.

2. Support overworked staff

While infrastructure firms plan hard to deliver the projects they commit to, 55% also say they are struggling with labour shortages. This makes life extremely tough for the workers they do have, and could lead to decreased morale, exhaustion and even mental health struggles.

Welfare Hire’s mobile welfare units are designed to tackle these problems, providing a larger, more comfortable space for workers to rest during downtime. The effect both on workers’ productivity and health can be dramatic – exactly what projects struggling with a shortage of staff need to help keep their site operatives happy and attract new hires.

3. Make sourcing equipment easier

Delays have plagued many large Scottish infrastructure projects since February 2021, even before COVID-19, with almost 50% of projects experiencing such issues. This emphasises the vital importance of reliable service and support from supply partners.

Welfare Hire’s new depot will deliver the most comprehensive support possible, ensuring projects can always access the mobile welfare units and lighting towers they need – exactly when they need them – from a specialist partner.

1.https://www.insider.co.uk/news/labour-shortages-challenge-scottish-construction-27647760
2.https://brodies.com/insights/infrastructure/scotlands-26bn-infrastructure-investment-plan-2021-22-to-2025-26/
3.https://brodies.com/insights/infrastructure/scotlands-26bn-infrastructure-investment-plan-2021-22-to-2025-26/
4.https://www.gov.scot/policies/government-finance/infrastructure-investment/
5.https://www.scotsman.com/news/politics/fears-major-infrastructure-projects-in-scotland-face-being-cut-back-3725011
6.https://www.railtechnologymagazine.com/articles/scottish-rail-see-ps120m-investment-create-greener-sector 7.https://news.stv.tv/scotland/labour-shortages-challenge-scottish-construction-firms-as-workload-grows-across-the-sector 8.https://www.itv.com/news/2019-04-23/almost-half-of-all-major-infrastructure-projects-in-scotland-delayed

Field Service Engineer – Scotland

Service Driven Support

Scotland

 Type: Permanent, Full-time

 Working hours:  40 hours.

Job Function: To provide on-site engineering support.

Reporting to: Service Controller, Depot Manager

Liaising with: Customers, Depot Managers, Customer Service Engineers, Service Controllers.

The ideal candidate will have good communication skills and a good understanding of the importance of excellent customer service.

Responsibilities:

  • Implement routine servicing schedule for all equipment out on customer sites.
  • Attend breakdowns on site, fault diagnosis and correct rectification.
  • Carry out planned maintenance for all equipment out on customer sites.
  • Ensure optimum van parts stock level is achieved, always maintained and reviewed.
  • Allocation of any parts used on to the works mobile tablet.
  • Correctly process all jobs on the works mobile tablet and in a timely manner.
  • Report any potential customer recharges to the Service Controller.
  • Provide back-up support in other areas and depots.
  • Ensure company vehicle is kept clean, tidy and maintained as per the manufacturer’s guidelines at all times.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your Manager.

Requirements:

  • Experience in a similar role.
  • Driving license.
  • Experience with relevant mechanical knowledge of Electrical and hydraulic systems.
  • Attention to detail.
  • Flexible with regards to travel, tasks performed and working hours.
  • Excellent time keeping.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

How Innovative Products Can Combat On-site Noise Pollution

Noisy construction sites are nothing new, but many do not realise quite how serious the consequences of all that noise can be. From compromising people’s health to harming local communities, noise pollution is estimated to cost the UK economy an eye-watering £20 billion each year.¹

Construction leaders have a responsibility to fight this, and switching to quieter equipment like eco-friendly mobile welfare units and tower lighting units is a great way of doing that.

But how much impact would they actually have? And why is it so important to reduce on-site noise?

The impact of on-site noise

According to medical studies, around 51% of construction workers have been exposed to hazardous noise.² It’s not just unpleasant; it harms their health. Roughly 14% of construction workers report hearing difficulty, and 7% suffer from tinnitus.³

This extends to the neighbours of the site, too. A recent report outlined how noise from construction sites can cause stress, poor sleep and health problems for those that live nearby; and the World Health Organisation (WHO) claims noise pollution is the second-largest environmental cause of health issues.

The message is clear: noise pollution makes communication harder, reduces wellbeing and negatively impacts people’s health.

Site Welfare Facilities

What can construction sites do?

There are a number of ways leaders can reduce the noisiness of their sites. Focusing on particularly noisy activities will help curb the social impact of construction noise.  Additionally, noise restrictions tend to be stricter in the evenings and during the night time, so reducing noise at those times becomes imperative.

Equally, the Government’s advice highlights the value of altering design processes to reduce noise and removing people from the vicinity of noisy work. It also highlights the importance of choosing quieter equipment. And that is where Welfare Hire is able to lend a hand.

How Welfare Hire combats noise pollution

Welfare Hire’s innovative lighting towers run largely by battery rather than generator power; this means they are completely silent whenever the battery is being used. The X-Eco HYBRID LITHIUM, for example, can run silently for 36 hours. This means the lighting tower can be used all night without creating any noise at all.

The battery can then be charged using a generator, but this generator time is a fraction of the time needed if this were the primary source of power to the light.  Charging can take place during the day, ensuring the impact of the noise is minimal. The unit is also fitted with smart telematics, enabling site managers to check the battery remotely and manage charging around their project’s needs.

Similarly, Welfare Hire’s ECO welfare units are powered by solar energy first, lithium battery second and generator power only as a back-up.  This Smart Power management ensures that generator use is roughly ten times less, based on a standard competitor. In the summer, they may be able to run with no generator use at all.

You can see exactly how much your project could save

If you’d like to learn more, reach out to our sales team today.

1.https://acousticscompany.com/noise-pollution-costs-the-british-economy-around-20-billion/
2.Kerns E, Masterson EA, Themann CL, Calvert GM. (2018). Cardiovascular conditions, hearing difficulty and occupational noise exposure within U.S. industries and occupations. American Journal of Industrial Medicine, 61, 477-491.
3.Kerns E, Masterson EA, Themann CL, Calvert GM. (2018). Cardiovascular conditions, hearing difficulty and occupational noise exposure within U.S. industries and occupations. American Journal of Industrial Medicine, 61, 477-491.
4.https://ww3.rics.org/uk/en/modus/built-environment/construction/noisy-neighbours–how-building-sites-are-keeping-quiet.html 5.https://www.eea.europa.eu/articles/noise-pollution-is-a-major

Yard Operative – Scotland

Yard Operative

Scotland

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 40 hours, overtime available.

Job Function: To provide in depot maintenance.

Reporting to: Depot Manager.

Liaising with: Depot Managers, Field Service Engineers, Drivers & Valeters.

The ideal candidate will have a strong work ethic, attention to detail and ability to work in a fast-paced environment.

Responsibilities:

  • Carry out in house repairs and fault diagnosis on equipment.
  • Carry out planned maintenance for all equipment in the depot.
  • Ensure optimum parts stock level is achieved, always maintain and review.
  • Allocation of any parts used on to the works mobile tablet.
  • Correctly process all jobs on the works mobile tablet and in a timely manner.
  • Provide back-up support in other areas and depots.
  • Ensure work area is kept clean, tidy and maintained at all times.
  • Follow Company’s Employee handbook, policies and procedures
  • Any other duties requested by your Manager.

Requirements:

  • Experience in a similar role.
  • Good communication skills.
  • Attention to detail.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Valeter – Scotland

Valeter

Scotland

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 40 hours.

Job Function: To ensure all company products are cleaned, valeted and prepared to a consistently high standard.

Reporting to: Depot Manager.

Liaising with: Drivers, Yard Operatives.

The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent service.

Responsibilities:

  • To clean the exterior on all company products.
  • To empty and clean waste tanks on welfare units/vans.
  • To clean and valet the interior of welfare units/vans.
  • Ensure all ancillary products are within the welfare units.
  • Conduct thorough pre-delivery inspections of welfare units/vans, reporting any defects or shortages to the Manager or via the hand-held tablet.
  • Ensure relevant certificates and marketing information is both in date and clearly displayed within welfare units.
  • Maintain required stock and cut replacement keys.
  • Maintain required stock levels of all cleaning products via requisition process.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Follow Company’s Employee handbook, policies and procedures
  • Any other duties requested by your Manager.

Requirements:

  • Experience as a Valeter.
  • Attention to detail.
  • Excellent time keeping.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Driver – Scotland

ECOXLi Welfare Unit - Welfare Hire

Driver

Scotland

 Type: Permanent, Full-time

 Working hours:  40 hours.

Job Function: To provide timeous professional delivery/collection of units to/from site.

Reporting to: Depot Manager.

Liaising with: Customers, Depot Staff and Hire Desk administrators.

The ideal candidate will have good communication skills, will have excellent planning journey skills.

Responsibilities:

  • Check condition of units and take a pictures on the tablet prior to delivery.
  • Deliver equipment to site and complete handover process with customer.
  • Collect units from site and complete handover process with customer.
  • Conduct thorough inspections of units for any damages/shortages on collection and ensure they are noted correctly on the tablet, pictures are taken and signed for wherever possible by the customer.
  • Carry out daily vehicle checks and reporting any defects. Including correct manufacturers service intervals are adhered to.
  • Ensure digital tachographs are used and downloaded in line with current legislation.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all operations.
  • Keep vehicle organised, clean and tidy at all times.
  • Follow Company’s Employee handbook, policies and procedures.
  • Any other duties requested by your Manager

Requirements:

  • Experience in a similar role.
  • Excellent communication skills.
  • Attention to detail.
  • 2 years driving experience on a UK driving licence.
  • Be always polite and well-mannered.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Depot Manager – Scotland

Depot Manager

Scotland

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 8am – 5pm.

Job Function: Overall responsibility for the smooth, efficient, and cost-effective running of the depot. To ensure a consistent high quality of service and products.

Reporting to: Operations Manager.

Liaising with: Customers, Depot Managers, Hire Desk, Service Desk, Field Service Engineers, Drivers and all other Head Office Staff.

The ideal candidate must have a previous experience in a similar role, strong communication skills and confidence managing a large team. You will need to be well organised and motivated to work to your highest standard and demonstrate leadership capability.

Responsibilities:

  • Effective management of all staff within the depot.
  • Assume responsibility and protect all company assets.
  • Ensure optimum availability of all products, including units under repair.
  • Plan and execute the most cost-effective delivery and collection of all products.
  • Monitor vehicle age and mileage and ensure all servicing is carried out as per the manufacturer’s guidelines.
  • Manage working hours, verify and sign off weekly timesheets.
  • Order all spares and ancillaries as per the preferred suppliers and maintain optimum stock level.
  • Complete weekly fleet audits.
  • Ensure adequate staff cover at all times by authorising holiday requests.
  • Ensure compliance with driving hours including downloading tachographs on a weekly basis.
  • Maintain and ensure cleanliness & tidiness of offices, workshop and yard areas.
  • Organise the collection of waste and file all waste transfer notes.
  • Key holder and custodian of the depot.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Attend H&S committee meetings as a worker’s representative, bringing forward Staff concerns or ideas.
  • Review and establish training needs and where appropriate, provide one to one coaching or alternatively in conjunction with the Operations Manager and EHS Manager consider external training.
  • Liaise with the EHS Manager on all health and safety matters including depot checks, training, accident and incidents, equipment maintenance and new starter induction process.
  • Follow Company’s Employee Handbook, Policies and Procedure
  • Any other duties requested by your Manager

Requirements:

  • Strong written and verbal communication skills.
  • Leadership abilities.
  • Effective planning and organizational skills.
  • Solid knowledge of Microsoft OfficeTM programs.
  • At least 3 years’ experience in a similar role.
  • Supervisory Management qualifications preferred.
  • Be capable of working under pressure exacting deadlines.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Regional Sales Manager – Midlands

Midlands

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 8am – 5pm.

Job Function: Deliver growth targets, maximise sales revenue and opportunities with accounts and prospects in your region. Supporting National Account Managers on developing key strategic accounts at site and project level in your territory. Working closely with existing Senior Sales Team helping to steer the sales focus and support company strategic objectives.

Reporting to: Senior Sales Team / Head of National Sales

Liaising with: Senior Sales Team, Hire/Service Support Controllers, Business Intelligence Analyst, Accounts Dept.

The ideal candidate will have previous experience in a similar role coupled with excellent communication and organisational skills. The individual will have a proven track record in Sales and New Business Development, within either the welfare or affiliated sectors with the ability to build credible, lasting relationships to ensure long-term strategic growth.

Responsibilities:

  • Develop new business and existing customers in line with budget requirements and the strategic plan
  • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio
  • Prepare and deliver customer regional sales plans to maximise profitable revenue growth and compliment company objectives whilst managing customer expectations
  • Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM)
  • Promote the Kelling Group brand and core values to maintain market leading image
  • Develop strong network of contacts within key accounts and project teams
  • Any other tasks commensurate with this post

Requirements:

  • 3 years+ field-based sales and new business development experience required; industry or affiliated industry experience
  • Strong sales capabilities and a proven track record in new business development
  • Highly organised self-starter with strong work ethic and drive to manage your territory
  • Results-orientated with the ability to work to targets and deadlines
  • Strong communication skills; both verbal and written
  • A professional and polite approach to Customer Service, ensuring accuracy of information and ensuring that all parties are effectively communicated with
  • Excellent self-organisation and attention to detail, to ensure accurate enquiry logging
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers
  • Ability to sell premium propositions, demonstrate effective negotiation skills to ensure business is won on viable commercial terms
  • Ability to prepare a proposal or service level agreement in line with commercial objectives
  • Presents yourself and company vehicle in an acceptable and tidy manner
  • Good IT literacy for production of presentation, sales analysis and management reports

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Five Key Challenges For Highways In 2022 and Beyond

The UK’s Highways sector is one of its most vital and valuable assets. But from improving safety to delivering on climate targets, the sector faces a number of challenges.

As a proud supplier to many key highways projects, we explore five key trends in this article that will define the highways sector over the next year and beyond.

1. Project delays

A combination of planning delays and a pause on the roll out of smart motorways has led a large number of National Highway’s enhancement projects to be at risk of being deferred or dropped. According to Highways Magazine, the percentage of schemes at risk of missing an SOW commitment increased from 9% in 2020 to 22% last year.¹.

How these delays are resolved is unclear, but it will undoubtedly place pressure on National Highways to demonstrate its ability to deliver; the Office of Road and Rail (ORR) has warned that the company must prove it has “robust risk mitigations” in place.²

2. New safety recommendations

Road accidents are said to cost the UK economy and NHS £30 billion each year.³ And while lockdowns brought about a large decrease in the number of accidents on the UK’s roads, recently published numbers have shown a return to pre-pandemic rates.

The government has responded with the launch of The Road Safety Investigation Branch, which will provide independent recommendations on how the country’s roads could be made safer and incorporate new technology more effectively. This will likely spur on many high-value projects in the coming years, requiring innovative mobile welfare units.

3. Innovative technology

At the beginning of 2022, the UK government announced that no more all-lane running smart motorways would be built until the concept’s safety could be proven. This dealt a real blow to those who had claimed digital technology would transform roads in the coming years. But there is still reason to expect digital to be a significant part of future projects.

One key way technology will be used in highways moving forward is through design and maintenance. National Highways is already looking to leverage digital to produce a safer and more efficient construction process. The result may be a very large improvement in the output of the sector.

4. The rise of social values

Most industries have seen an awakening on issues of social justice in recent years. The highways sector is no different, and we are just beginning to see how this will be realised in the coming years.

National Highways recently published its Social Value Plan, which outlines how the company will support positive social change. This speaks to a larger trend, where highways businesses race to show their progress in relation to social values and local councils increasingly factor social value into their procurement decisions¹.

To promote diversity, companies in the sector should consider ways to improve on-site welfare. Providing their workers with innovative mobile welfare units that provide space and comfort will help improve morale and encourage employment interest from a broader range of talent.

5. Reducing carbon emissions

In July 2021, the UK government published its Transport Decarbonisation Plan¹¹ – a guide to helping the country’s transport networks meet net zero targets. From embracing electric vehicles (EVs) to encouraging the use of public transport, this will be a defining challenge for the highways sectors in the coming decade. 

For industry contractors, this is more than just an indication of the kinds of projects they will be working on; it is also a call to arms for them to reduce their own emissions. 

The Department for Transport (DfT) recently argued that fleets played a vital role in overarching net zero efforts. While road vehicles produce more than 90% of emissions, there is still an urgent need for strategic equipment such as mobile welfare units and mobile welfare vans to be as eco-friendly as possible¹².

As net zero deadlines grow closer, contractors may be able to improve their chances of landing valuable contracts by introducing more environmentally friendly equipment – such as hybrid-powered mobile welfare units. This will involve ensuring they have the right supplier partnerships in place to source such vehicles.

1.https://www.highwaysmagazine.co.uk/National-Highways-risks-falling-behind-on-enhancements/10791
2.https://www.highwaysmagazine.co.uk/National-Highways-risks-falling-behind-on-enhancements/10791
3.https://www.gov.uk/government/news/government-launches-countrys-first-ever-investigation-branch-focused-on-road-safety
4.https://www.highwaysmagazine.co.uk/Road-deaths-rise-as-lockdown-reset-fails-to-materialise/10918 5.https://www.gov.uk/government/news/government-launches-countrys-first-ever-investigation-branch-focused-on-road-safety 6.https://www.bbc.co.uk/news/business-59956911 7.https://nationalhighways.co.uk/our-work/digital-data-and-technology/digital-roads/
8.https://www.highwaysmagazine.co.uk/National-Highways-publishes-social-value-plan/10938
9.http://www.infrastructure-intelligence.com/article/jun-2022/kier-highways-sets-industry-standard-social-value
10.https://mag.publicsectorexecutive.com/articles/social-value-in-highways-procurement 11.https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1009448/decarbonising-transport-a-better-greener-britain.pdf
12.https://www.highwaysindustry.com/fleets-essential-to-plans-to-decarbonise-uk-road-transport-says-dft/

Investment announced for dedicated service in Scotland

Welfare Hire Nationwide (“Welfare Hire”) is expanding its depot network further by making an investment in Scotland with a new depot in the central belt, along with a new dedicated Scottish team.

Welfare Hire is part of the Kelling Group, the UK’s largest provider of highly ECO efficient Welfare products and Vehicle Mounted Access Platforms. The Group has over 3,500 assets, with an average age of less than 2.5 years and commits over £30m in investment to new equipment annually.

“This investment demonstrates our commitment to the Scottish market as part of our long-term growth strategy. We look forward to working even closer with our existing clients and for new clients to experience our market leading products and service” said Stephen Moore, Group CEO.

“Our current customers in Scotland are familiar with the high standards we work to.  As part of this operational expansion, investing in a Scottish team based locally will improve on this even further,” stated Chris Brown, Group Operations Director.

Lauren Thomson has joined the team as Regional Sales Manager and is on hand to support existing and new clients locally.

The centrally located depot will supply Welfare Hire’s market leading mobile ECO welfare units, welfare vans and eco tower lights to sectors such as rail, highways, utilities and construction. 

The Scottish depot will also conduct Welfare Hire’s rigorous 67-point quality check, which is carried out on every Welfare Hire unit ahead of each and every job.  This bespoke and unparalleled quality assurance regime ensures consistently high standards and service for the largest and most modern ECO fleet in the market.

“With this investment we can better support infrastructure construction work around core sectors, including Scotland’s current Infrastructure Investment Programme,” explained Andy Grayshon, Commercial Director.  “Our products create the highest-level working environment for site setup needed in construction and infrastructure development.  As modern towable units, with low cost and low carbon transport and maintenance, our mobile eco units can be used in remote and rural areas, where much of the development is due to take place.

“In addition, our products incorporate the latest green technology and smart innovations, so they fit perfectly with our clients’ drive toward net zero emissions.”

For enquiries within Scotland, please contact Lauren Thomson on 07929 666831 or at lauren.thomson@welfarehire.com.

For more information about Welfare Hire’s products: Mobile Welfare Unit Hire | Towable Welfare Units & Welfare Vans | Kelling (kellinggroup.com)