Why Eco Welfare Units Are Essential To Help Construction Hit Net Zero

As scientists warn that the climate crisis is accelerating, businesses are under ever greater pressure to ensure they hit net-zero carbon emissions by 2050. And few industries face as big a challenge as construction.

The industry produces roughly 11% of global carbon emissions¹, ranking as the sixth highest carbon emitting industry in the UK². But most businesses’ value-chain involves a complex range of carbon-emitting processes. 

From the manufacturer and transport of construction materials to the specialist equipment used onsite, decarbonising construction requires careful attention at every level of the supply chain.

Yet too many firms overlook the role equipment like welfare units and lighting towers should play in their decarbonising strategy.

The risk of overlooking vehicles

The construction industry’s decarbonising efforts have received ample funding and support from the UK government. But the government’s initial carbon budget didn’t feature considerations for construction equipment until 2035³

This is a problem for three clear reasons:

1. Primary emissions

The daily use of construction vehicles and specialist equipment involves emitting a great deal of carbon. For example: running a standard static unit for 40 hours per week can produce around 215kg of CO2.

Across even a relatively small fleet this adds up very quickly. Factor in lighting towers, vehicle mounted access platforms and other specialist equipment – and you start to see really significant emissions.

2. Secondary emissions

Not only do these vehicles and equipment produce carbon themselves – they also require maintenance and servicing. And that means further carbon is emitted getting to and from the site to refill water tanks or service faulty machinery.

While some emissions of this kind may be inevitable, much is not. For example: most mobile welfare units used today feature outdated water tanks which necessitate more frequent refills. Simply reducing the frequency of these refills would slash transport emissions onsite.

3. Strategic oversight

Finally, overlooking factors such as onsite vehicles and specialist equipment may lead to a lack of commitment. A focus on larger factors like building materials and innovative methodologies is justified. But it is also important to take smaller factors into account. 

As most experts agree, a truly effective net-zero strategy must encompass every aspect of the entire value-chain and building lifecycle. Actively neglecting mobile welfare units is symptomatic of a failure to do this.

Eco welfare units are an easy win

Reaching net-zero is a serious challenge for all businesses in the construction industry. It will require enormous innovation and strategic ingenuity. But eco-friendly welfare units and other specialist equipment already exist – and are relatively easy to introduce to your project.

This makes the transition an easy win for companies struggling to formulate an effective strategy – and a great way to ensure you are doing something impactful today.  

For more opportunities to partner together, check out our other company, Access Hire Nationwide, the UK’s leading hirer of vehicle mounted access platforms. Kelling Group is a leading provider of specialist access, welfare and lighting equipment hire and services to key infrastructure and construction sectors.

1.https://www.raeng.org.uk/news/news-releases/2021/september/construction-sector-must-move-further-and-faster-t
2.https://www.ukconstructionmedia.co.uk/features/challenging-the-industry-to-meet-net-zero/
3.https://thecea.org.uk/what-the-net-zero-strategy-means-for-construction/

How Rising Fuel Prices Could Prompt a Revolution in Construction Vehicles

With inflation reaching over 9% in the UK, the Bank of England has issued an apocalyptic warning about rising fuel costs¹

This could spell disaster for many construction businesses – especially those that rely on mobile welfare units, Vehicle Mounted Access platforms and a range of other motorised equipment.

But what if skyrocketing fuel prices became the catalyst for much-needed change in the industry? And what if the apparent crisis actually led businesses to a more cost-effective approach to fuel?

In this article, we explore these very possibilities, demonstrating how innovative ECO products can slash sites’ reliance on fuel. 

But first, let’s see how bad things really are when it comes to fuel costs.

 

How bad is the fuel crisis?

We began sounding the alarm on rising fuel prices in March of this year. New legislation on red diesel was threatening to double many contractors’ fuel costs, and we’ve since seen a rising wave of fuel theft².

But this has proven to be the tip of the iceberg. From supply chain shocks caused by Russia’s invasion of the Ukraine to the ongoing “cost of living crisis”, upwards pressure on most forms of fuel have been pervasive and intense.  

Petrol and diesel prices both hit new record highs in March – and then once again in May. Petrol was £0.34 more than the previous high of March, and Diesel was £0.39 more³

There is, of course, growing pressure on the government to provide relief for businesses and individuals suffering under the weight of inflation. But the reality is fuel prices are, in the words of a journalist, the “prisoner of geopolitics”. And experts expect the current situation to continue indefinitely.

We need long-term solutions

Many industry leaders have frantically lobbied for government support, or tried to access cheaper fuel sources. But these are already being revealed to be band-aid solutions.

Instead, businesses must seek long-term solutions – the most obvious of which would be to replace their existing vehicles with units that require radically less fuel.

Welfare Hire’s ECOXLi unit is a perfect example of how this can be done. Its hybrid system utilises next generation Lithium cell batteries and full solar technology enabling long-life silent running. And its Biofuel generator is used exclusively for recharge requirements, ensuring your fuel needs are minimised.

On top of that, the welfare unit features a user-friendly Smart Telemetry system that enables you to track and optimise your power usage, ultimately helping further minimise the need for fuel and carbon.

Kelling Group Welfare Hire Units

Welfare Hire can help you through

At Welfare Hire, we have developed our entire range of mobile welfare units, lighting units and welfare vans around these very issues. We help businesses not only reduce their reliance on fuel, but improve their onsite wellbeing, their environmental impact and their bottom line. 

At Welfare Hire, we have developed our entire range of mobile welfare units, lighting units aIf you’d like to learn more about our range, get in contact today.

1.https://www.birminghammail.co.uk/news/midlands-news/petrol-prices-rise-again-bank-23977518
2.https://www.express.co.uk/life-style/cars/1609196/Red-diesel-ban-house-price-increase
3.https://www.autoexpress.co.uk/news/93906/uk-petrol-and-diesel-prices-both-fuels-reach-new-record-high
4.https://www.bbc.co.uk/news/business-61490614

How Innovative Mobile Welfare Units Can Improve On-Site Air Quality

Did you know that air pollution is currently considered the single biggest threat to public health in the UK?

Clean Air Day is all about bringing attention to this issue, and inspiring individuals, businesses and communities to take meaningful action. But what has air pollution got to do with construction businesses? And what can they do to help the cause?

In this article, we explain how construction businesses contribute to air pollution – and explore how upgrading to more fuel-efficient welfare units can radically reduce the emissions your site produces.

How harmful is air pollution?

We all understand that air quality matters. But in developed countries, we often assume that air pollution is primarily a concern for other, less developed countries.

Statistically speaking, this is true: 95% of deaths related to pollution occur in medium and low income countries¹. Yet analysis of the long-term impact of air quality shows that it is still a serious concern in countries like the UK.

Up to 36,000 UK deaths each year are attributed to long-term exposure, and evidence suggests poor air quality contributes to everything from heart disease to lung cancer². Economists estimate that in London alone, air pollution costs the healthcare system nearly £4 billion each year³.

How responsible is construction?

As the world’s largest industry, construction tends to be implicated in most environmental issues – and air pollution is no different.

Construction sites produce approximately 7.5% of damaging nitrogen oxide emissions; 8% of large particle emissions (PM10); and 14.5% of emissions of the most dangerous fine particles (PM2.5).

In total, researchers estimate that construction is responsible for 23% of all air pollution. This has wide ranging implications:

1. Workers’ health

Research suggests that each year, more than 230 construction workers die from cancer caused by exposure to diesel fumes.

2. Local air quality

When emissions are not properly mitigated against, the areas surrounding a construction site tend to have far lower air quality – often impacting the health of residents.

3. Environmental harm

Construction projects tend to have particularly high carbon emissions. This means construction is currently stated to contribute 40% of the UK’s total climate change impact.

How construction can clean up its act

What Is striking about the figures stated above is where these emissions come from. Just 1% is accounted for by dust from demolition sites; instead, the vast majority of these emissions are the product of the various equipment, vehicles and generators a construction site requires.

Increasingly, construction sites are learning to mitigate their environmental impact – not just reducing their air pollution, but reducing emissions in general to tackle climate targets. And a key way they are doing this is using more innovative energy sources for onsite equipment like mobile welfare units.

Eco-friendly welfare units such as the ECOXLi run on hybrid power systems that dramatically reduce their need for fuel – and therefore the emissions they produce. Using a next generation Lithium battery and full solar technology, they minimise the need for generator power whilst enabling long-life silent running.

The result? A cleaner, more hospitable site that helps tackle air pollution and forge a path for more sustainable approaches to construction.

1.https://www.worldbank.org/en/topic/pollution#:~:text=Air%20pollution%20is%20the%20leading,%2D%20and%20middle%2D%20income%20countries.
2.https://www.gov.uk/government/news/public-health-england-publishes-air-pollution-evidence-review#:~:text=Air%20pollution%20is%20the%20biggest,attributed%20to%20long%2Dterm%20exposure.
3. https://www.londoncouncils.gov.uk/node/33227
4.https://www.theguardian.com/sustainable-business/2017/apr/20/air-pollution-construction-industry-cities-diesel-emissions-london#:~:text=According%20to%20the%20most%20detailed,5).
5.http://www.hse.gov.uk/research/rrpdf/rr800.pdf
6.https://urbanhealth.org.uk/insights/opinion/why-its-vital-for-the-construction-sector-to-be-engaged-in-improving-air-quality 7.https://www.pbctoday.co.uk/news/energy-news/reduce-construction-industrys-carbon-footprint/108643/ 8.https://www.conserve-energy-future.com/how-reduce-air-pollution-construction-site.php

Influencing Environmental Change Q&A

Introducing our NEW ECO & Social Value Calculator.

WHY, WHAT & HOW – We catch up with Welfare Hire’s Commercial Director, Andy Grayshon, to examine the key drivers behind the development of our new online, net-zero carbon measurement tool…

As we take the next step on our ongoing journey to net-zero carbon, we look at the rationale behind Welfare Hire’s new, industry leading initiative.

What has driven your net-zero carbon strategy to date?
From the outset, we recognised a demand in the market for more modern ECO welfare units with the ability to mitigate traditional fuel and generator power, as well as to optimise onsite facilities. As such, since the launch of our first, uniquely designed mobile ECO welfare unit, the ECO7, 10 years ago, we have continued to invest in developing our fleet of innovative, eco-friendly mobile welfare and lighting units. More than anything, we recognised that supporting our clients to achieve their ESG goals is intrinsically linked to improving overall site setup. So, investing in our fleet and advancing our green technology can play a huge part in this. Conscious carbon planning and elevating welfare provision are now central to our client’s ESG agendas. We have a responsibility to help them achieve this.

How long has the calculator tool taken to develop?
We have been meticulously logging site volumetric data for over two years now and latterly, with the introduction of digital telemetry, we have bolstered this empirical data. It’s been a long process but by collating verified site data from hundreds of clients, thousands of projects and over half a million site days, we are able to demonstrate how our units perform in reality as opposed to in theory. This is what informs our calculator and whilst we know we continue to develop further, we are confident it is already a highly useful tool, which will make a significant impact for our clients both in terms of achieving their ESG goals, improving site performance and ultimately, saving costs.

Why did we think there was a need and has it been worth the time & investment?
We recognise that there are many great ideas and initiatives around site setup for welfare and lighting, involving various forms of technological developments. However, with such an array of options, it can often be difficult to compare and contrast these options, especially in terms of live site performance rather than theoretical projections. This is something that resonates with our client base as they look increasingly to implement, record and review their deliverables around carbon offsetting and other ESG goals onsite. As such, we can see a clear link between developing our ECO & Social Value Calculator, which is based on empirical data from live projects, and adding value for our clients’ needs.

Is anyone else in the sector doing this at the same level?
With over 0.5 million days and counting of actual project site data, we have found that we have been able to collaborate closely with several key partners to provide tangible benefits and savings for their projects, as well as help them demonstrably engender delivery of their carbon and ESG goals. As such, our clients are finding our ECO & Social Value Calculator is currently leading the way for smart site welfare provision measurement.

What kind of data is behind the functionality?
All of our empirical data has been collated from various client project sites across many months and years in order to aggregate a true and fair reflection of “real-life” scenarios as opposed to theoretical projections. This, in turn, has then been compared to the general “par for the course” in the market supply chain, based on consulting with key clients and their own data.

How accurate is it as a measurement tool?
Whilst each project will always have its own nuances around working patterns and throughput, we have amassed enough global data to provide a very realistic summary of what we are seeing our units produce on a daily basis, week in, week out across infrastructure and construction sites.

And what do clients think? What has been the initial feedback on the pilot trials?
So far, the feedback from our client base has been super-positive. The consensus is that it’s a genuinely useful tool, not only to scope their projects and the numerous benefits and savings from working with our unique fleet of ECO units, but also to help them standardise and develop best practice across the business. All of this, of course, feeds directly into achieving deliverables on carbon and wider social value and ESG targets. As one partner advised us recently: “there has been a real shift from talking about carbon targets to actually doing something about it now.” With the largest and most modern fleet of mobile ECO welfare and lighting, along with this tool, our clients have the ability to make an immediate positive impact from today.

Use our ECO Calculator to see how we can unlock significant savings for your project from today.

How Rising Fuel Prices Could Prompt a Revolution in Construction Vehicles

With inflation reaching over 9% in the UK, the Bank of England has issued an “apocalyptic” warning about rising fuel costs. 

This could spell disaster for many construction businesses – especially those that rely on mobile welfare units, Vehicle Mounted Access platforms and a range of other motorised equipment.

But what if skyrocketing fuel prices became the catalyst for much-needed change in the industry? And what if the apparent crisis actually led businesses to a more cost-effective approach to fuel?

In this article, we explore these very possibilities, demonstrating how innovative ECO products can slash sites’ reliance on fuel. 

But first, let’s see how bad things really are when it comes to fuel costs.

How bad is the fuel crisis?

We began sounding the alarm on rising fuel prices in March of this year. New legislation on red diesel was threatening to double many contractors’ fuel costs, and we’ve since seen a rising wave of fuel theft.

But this has proven to be the tip of the iceberg. From supply chain shocks caused by Russia’s invasion of the Ukraine to the ongoing “cost of living crisis”, upwards pressure on most forms of fuel have been pervasive and intense.  

Petrol and diesel prices both hit new record highs in March – and then once again in May. Petrol was £0.34 more than the previous high of March, and Diesel was £0.39 more.

There is, of course, growing pressure on the government to provide relief for businesses and individuals suffering under the weight of inflation. But the reality is fuel prices are, in the words of a journalist, the “prisoner of geopolitics”. And experts expect the current situation to continue indefinitely.

We need long-term solutions

Many industry leaders have frantically lobbied for government support, or tried to access cheaper fuel sources. But these are already being revealed to be band-aid solutions.

Instead, businesses must seek long-term solutions – the most obvious of which would be to replace their existing vehicles with units that require radically less fuel.

Welfare Hire’s ECOXLi unit is a perfect example of how this can be done. Its hybrid system utilises next generation Lithium cell batteries and full solar technology enabling long-life silent running. And its Biofuel generator is used exclusively for recharge requirements, ensuring your fuel needs are minimised.

On top of that, the welfare unit features a user-friendly Smart Telemetry system that enables you to track and optimise your power usage, ultimately helping further minimise the need for fuel and carbon.

Kelling Group Welfare Hire Units

Welfare Hire can help you through

At Welfare Hire, we have developed our entire range of mobile welfare units, lighting units and welfare vans around these very issues. We help businesses not only reduce their reliance on fuel, but improve their onsite wellbeing, their environmental impact and their bottom line. 

If you’d like to learn more about our range, get in contact today.

1.https://www.birminghammail.co.uk/news/midlands-news/petrol-prices-rise-again-bank-23977518
2.https://www.express.co.uk/life-style/cars/1609196/Red-diesel-ban-house-price-increase
3.https://www.autoexpress.co.uk/news/93906/uk-petrol-and-diesel-prices-both-fuels-reach-new-record-high
4.https://www.bbc.co.uk/news/business-61490614

Three Ways Welfare Hire Can Help You Become More Environmentally Friendly

From tough climate change targets to increasing pressure to demonstrate ESG credentials, the case for a  more environmentally conscious approach to construction is clear. 

Our research has shown that good ESG practices result in better operational performance. And companies can expect an average internal rate of return of 27-80% on their carbon saving investments.

But for many businesses, it isn’t clear how to make this the switch to greener alternatives. 

The construction industry is currently responsible for 40% of the UK’s carbon emissions¹, and many widely touted solutions, such as circular production, require a comprehensive overhaul of existing practices. 

In this article, we demonstrate how much smaller changes can have a powerful effect on businesses’ overall environmental impact – by exploring three key benefits of our innovative Mobile Welfare Units.

1. Reduce emissions

Our welfare units and lighting units operate on hybrid power, enabling them to reduce emissions by as much as 90% compared to other products on the market. This is achieved by making use of solar power and more environmentally friendly lithium batteries.

Across even a relatively small fleet, the result is an enormous cumulative reduction in overall emissions. And if you have a fleet of 100 vehicles in use, that reduction could net to the equivalent of planting 2.2 million trees.

For businesses struggling with fuel costs, this provides an additional benefit. By radically reducing the amount of fuel necessary to power your welfare units, you can mitigate your reliance on highly volatile fuel markets – and protect your bottom line.

2. Avoid unnecessary servicing

On the average construction site, simply servicing a fleet of vehicles has a large environmental cost. Why? Because transporting vehicles to and from site produces a high volume of site externalities and extra emissions.

Much of this servicing is done to refill and empty onsite chemical WC facilities. But our mobile welfare units are fitted with extremely large water tanks and Smart Water Systems, which are far more sustainable. The ECOXLi, for example, runs on 100% recycled rainwater and provides a water wash basin and two separate water-flush toilets.

As a result, the unit’s water usage is far more efficient than others on the market. This means as opposed to chemical WC systems, which are standard in the market,, our XL smart water can go months between services – rather than weekly. And this helps more than halve the emissions produced by service transport.

With a user friendly live dashboard, it’s easy to guarantee correct and full usage of the ECO power and water systems to delver optimal value and usage

3. Optimise energy usage

Introducing more eco-friendly, energy efficient welfare units is vital. But there is still huge value in monitoring, managing and minimising your welfare unit’s energy usage. Which is exactly why we introduced Smart Telemetry to the ECOXLi unit.

With a user-friendly interface, it enables workers to track and optimise the fuel usage of their vehicle – and ensure you only use what is needed. This helps keep emissions as low as possible, as well as demonstrating that your site is doing everything it can to go green.

If you’d like to learn more about these and more eco-friendly features, reach out to our sales team today.

1.https://www.pbctoday.co.uk/news/energy-news/reduce-construction-industrys-carbon-footprint/108643/

Join us at Utility Week Live 17-19th May 2022

COLLABORATIVE INNOVATION BROUGHT TO LIFE!


 When: 17-18 May 22
Where: NEC, Birmingham – Stand No A52
What: Make connections, discover innovations & spark ideas 

Join us at the UK’s definitive Utility Industry event and prepare to be inspired….. 
We will be showcasing our latest, cutting-edge innovations in smart ECO welfare and lighting provision. With the climate crisis and water conservation at the very top of the global agenda, we are excited to be able to share our market-leading, sustainable solutions to sector leaders and forward-thinking colleagues from across the utility sector.

Discover how Welfare Hire can help solve specific business challenges, support key sustainability goals and safeguard your teams by transforming your onsite welfare and lighting.

This is an unmissable opportunity to gain fresh ideas and inspiration, with a packed schedule of industry leading speakers, cutting-edge solution showcases and unrivalled content from leading lights within the industry.


Make sure you drop by and meet the team at stand A52 – we all look forward to meeting you and guiding you through our innovative range, which we think represents a new era for modern, innovative ECO welfare and lighting provision in the UK.

To register to attend please click HERE

Three Ways Technology Has Transformed Welfare Units

National Technology Day celebrates the power of technology to transform all areas of the global economy. And mobile Welfare Units are the perfect encapsulation of this. 

While there are legal requirements all construction sites must meet – such as providing access to toilets, washing facilities and drinking water – it is only through innovative design and  technology that mobile welfare units have become what they are today.

Bringing together a variety of innovative technologies, modern mobile welfare units like ours are able to both improve employee experience and reduce the environmental impact of the vehicles. In this article, we explore three key ways technology has helped make this transformation of mobile welfare units possible:

1. More efficient energy

Traditionally, most welfare units were powered entirely by diesel generators and produced extremely high carbon emissions. This was bad in a number ways: fuel was expensive, the energy usage was inefficient and the high emissions were environmentally harmful.

As the technology has evolved, however, innovative mobile welfare units have become increasingly fuel efficient. Market leading models, such as the EcoXLi, now run on a sophisticated hybrid power system, which can eliminate emissions and is far more energy efficient.

It utilises a combination of renewable solar energy and a next generation lithium batteries that is capable of powering the entire system. This minimises the need for generator power, and the EcoXLi only features a small 3.5VA Backup HVO generator.

The result? A zero carbon mobile welfare unit that runs on 100% silent and clean green energy, without compromising on quality – and is extremely reliable.

2. Better water usage

Water is essential for any welfare unit, as they must legally provide wash facilities, toilets and drinking water. However, most units operate highly inefficient water systems, based on outdated technology, and chemical WC facilities.

In contrast, Welfare Hire’s mobile welfare units, which have embraced smart water technology, are able to provide more reliable, cleaner and more cost efficient wash and WC facilities. The ECOXLi, once again, is the perfect example: its Smart Water system uses 100% recycled rainwater, alongside an XXL water tank that is capable of servicing the entire system, including non-chemical, water-flush toilets.

This ensures that the unit provides the absolute best hygiene, with XL hot water sinks and ECO Water Flush toilets in two full-size separate WCs. But it also unlocks efficiency savings against other, less advanced units.

Because the average welfare unit operates smaller chemical WC waste tanks, they must be serviced and emptied more frequently – which involves added transportation costs and increased carbon emissions. But the ECOXLi’s much larger water system ensures that servicing is less frequent – thereby reducing these costs whilst improving hygiene and wash facilities onsite.

 

With a user friendly live dashboard, it’s easy to guarantee correct and full usage of the ECO power and water systems to delver optimal value and usage

3. Usability

A lot of technological progress is focused on functionality. But there is also huge scope for technology to make products easier and more pleasant for the end-user.

This is another key factor in the evolution of modern mobile welfare units: technology has made them far easier to optimise utilisation for the average user.

Take the ECOXLi’s Smart Telemetry system. Featuring a live dashboard, the digital technology makes it extremely simple for users to manage and optimise their welfare unit’s power usage. With real-time monitoring, as well as reporting on volumetric data for your sites and projects, you can ensure that no more power is used than necessary.

And in combination with the ECOXLi’s Smart auto system, this means you produce the optimal value from your water and power system.

Welfare Hire is driven by technology

As a business whose growth has been powered by innovation, we at Welfare Hire understand how transformative technology can be. That is why we continue to reinvest our revenue into new products and asset upgrades – so that ours remains the biggest and most technologically advanced fleet in the UK.

If you’d like to discover more about the technology behind our innovative vehicles, click here to get in touch today.

10 ways Welfare Hire are unique

Service Driven Support

Service Driven & Quality Guaranteed


Having the largest, greenest and most technologically advanced fleet in the market is only one part of our unique offering. Delivering superb customer service, developing lasting client relationships and ‘going the extra mile’ is what really sets us apart. We see our clients as partners and always strive to exceed expectations, delivering value with dedicated specialist product and services to achieve their sustainability and wellbeing goals on every hire.

We take immense pride in everything we supply, providing premium levels of nationwide customer service and support to match the quality of our market-leading mobile welfare units.


How Do We Achieve This?

DEDICATED EXPERT SERVICE TEAMS
With nationwide cover and regular, rigorous maintenance, our customer relationships rely on specialist support and advice from our team of experts.
 

62-POINT QUALITY ASSURANCE CHECK
Our dedicated in-house facilities enable us to keep all our mobile ECO welfare units to a consistently high level of specification and standard. Our 62-point pre-hire inspection includes a specialist spray booth and mechanical service & operational testing to ensure consistent quality across our entire fleet.
 

RELIABLE, GREENER, FLEXIBLE FLEET
Welfare Hire’s dedicated drivers & low emissions vehicles deliver almost anywhere in the UK within 24 hours providing a reliable, greener solution. Without the need for expensive HGVs or site access planning, we provide a smart, flexible and cost-effective transport.


SPECIALIST ADVICE ON WELFARE UNITS
Our highly trained Customer Service Engineers offer technical and specialist advice, with expertise to resolve all repairs and queries on our ECO units.

We add significant value as standard by reliably delivering equipment to site when required, ensuring sites can operate efficiently and meet key deadlines. As the UK’s leading welfare hire specialist, we have designed our unique support offering to meet our client needs, exceed expectations and optimise project efficiencies.

1. Specialist service & support
2. Dedicated account management
3. 99.1% perfect hire days
4. Personal touch
5. Market-leading quality assurance
6. Green, reliable & 100% customer focussed

Check out our service department and dedicated maintenance hub HERE.

Tea Break with the Team

Meet the Kelling Team

Make yourself comfortable, grab a cuppa and meet one of the friendliest faces at
Kelling Group, our newly promoted Internal Sales Manager Faye…

Tell us a little bit about your role Faye

My new role is Internal Sales Manager for the Welfare Hire division of the group. This involves supplying new prospects and accounts with quotes and information on our full range of Welfare Hire products and services. I then follow up to ensure that the client has all the information required and help set them up with their first hire. As part of this, we also prospect for new clients and develop lasting hire relationships for the future. I find this both rewarding and exciting, no two days are the same. I enjoy the challenges that come along with this and find liaising with new clients a pleasure and natural progression from my previous role, running the busy reception at our HQ.

When you first joined the team, what where your goals & aspirations?

When I joined the company four years ago, I aspired to be a welcoming, helpful member of the team. I wanted to make visitors and staff feel totally at ease and ensure that visits went smoothly and professionally, whilst still being warm and personable. Being the ‘first face’ guests met, I wanted to ensure I set the tone and left visitors with a great first impression.

So what did you do before you joined us?

Before joining Kelling Group, I was an office manager for a GP practice.  With a team of receptionists, secretaries, and prescription clerks to juggle along with the GP’s, it could be challenging. I also have a few other strings to my bow including,  Barclays Deeds/Redemptions and mortgage arrears departments, flooring sales and GP’s receptionist. All very client-facing, people focussed roles.

Tell us a bit about your professional development here at Kelling..

I have the very trusted support of my fellow Internal Sales Manager, Daniel. He has been instrumental in my development within sales and continues to support my growth. We work as a team so he is always available to guide me through anything I am unsure of. Having already been with the company for almost four years, I already had a strong knowledge of our great products and services, but this is still growing; every day’s a school day.

So what is it like being part of ‘Team Kelling’?!

Working at Kelling Group is like having a very large extended family. We have great internal working relationships along with a great sense of trust in each other and our proposition. During my time in reception, I was very much the mother of the company. Looking after people has always been and will always be a priority for me though, so I thrive on it.

What do you like about what we do? What particularly resonates with you?

I love that as a responsible supplier, we are exploring every avenue to make our products as kind to the environment as possible. Using solar power, rainwater harvesting and smart telemetry systems, we can meet client needs whilst looking after the planet and keeping running costs low.

And what is your favourite thing about working here?

The best part of working here is the people, without a shadow of a doubt. From the board of directors to the cleaning staff, we are all in it together. We are all a very approachable bunch, sure we have quirks, but I think it’s great that we are all allowed to have personalities. The way that I have seen people grow within the company gave me the push to grow my own career path too. If there is potential to progress within the company, then it is picked up on and encouraged 100%. 

What do you get up to outside of work?

I like to relax as much as possible, travel and socialise with my family and friends. I can’t wait to start travelling more now that Covid restrictions are dissipating.

Go on – tell us something we don’t know about you!

My grandma starred in Kes, I am a qualified riding instructor and I once had champagne with Take That. I also had afternoon tea with Paul Young!