LCV Technician

Normanton

 Type: Permanent, Full-time

 Working hours:  40 hours.

Job Function: Responsible for Workshop maintaining vehicles, carrying out inspections, repairs and services.

Reporting to: Depot Manager.

Liaising with: Logistic Supervisor, Hire Desk, Vehicle Mechanics, Hoist Engineers, Drivers and all other Head Office Staff.

The ideal candidate must be confident and able to carry out vehicle diagnostics using a range of diagnostic equipment and also prepare vehicles for MOT test.

Responsibilities:

  • Carry out routine maintenance and repairs on all types of vehicles.
  • Inspect, diagnose and rectify any mechanical and electrical faults.
  • Repair or replace broken or defective parts. 
  • Attend breakdowns on site, fault diagnosis and correct rectification.
  • Correctly process all jobs on the works handheld tablet to include the allocation of labor and any parts used.
  • Process any parts requirements and support the optimum parts stock level system. 
  • Be diligent and report any potential customer recharges to the Depot Manager and via the handheld tablet.
  • Provide back-up support in other areas within the business.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to site operations.
  • Be an ambassador for the company, ensuring a polite, friendly and professional manner at all times.
  • Follow company’s Employee handbook policies and procedures.

Requirements:

  • Minimum 2 years’ experience as an LCV Technician.
  • NVQ Level 3 qualification in Light Vehicle Mechanics, Maintenance Repair.
  • Experience in carrying out diagnostic repairs and fault finding.
  • A full current driving license.
  • Ability to prioritise tasks, work well under pressure and to strict deadlines.
  • Awareness and understanding of health and safety requirements.
  • Good professionalism and ability to work as part of a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Marketing Manager

Marketing Manager

         Normanton

Type: Permanent, Full-time

Working hours:  Mon – Fri, 8am – 5pm.

Job Function: To develop new business and optimise existing customers base for strategic growth. The role is centred around three main areas of responsibility for business development: prospecting new sales, market research & analysis and sales & marketing projects. The role holder will also be key in building and developing a Marketing team as the business continues to grow.

Reporting to: Commercial Director

Collaborating with: Sales & Hire teams, internal colleagues, customers, external partners and other key stakeholders.

The ideal candidate will be a dynamic individual with a creative mind and a head for business to undertake this crucial role. Requirements include a strong track record in developing and managing marketing initiatives to support strategic growth, brand equity and market position. 

Key Responsibilities:

  • Competitor analysis & benchmarking and market research to support development of proposition and competitive advantage.
  • Pricing, hire and sales analysis to clearly link features and benefits to create differentiation and added value for our market-leading proposition.
  • Understanding of “Fame vs Fortune” to optimise omnichannel PUSH & PULL campaigns to build Brand equity, customer retention and new business acquisition in core strategic areas.
  • Develop and implement B2B marketing mix – e-shots, digital campaigns, social media, case studies, product & sales support material, demonstrations, off-hire/customer review reports, trade shows & industry events, PR & articles, carbon calculator, volumetric data, customer promotions, product launches and focus push events, seasonal/sector campaigns.
  • SEO via website development & digital media, including development of social media platforms.
  • Developing and executing targeted campaigns for core customers, sectors and product groups.
  • Canvassing customer feedback and market intelligence to develop case studies and other supporting material for sales pitches and tailored propositions.
  • Development of marketing calendar, including key events, campaigns & marcomms.
  • Sector and customer mapping for key stakeholders to engage.
  • Attending and organising key industry and customer events, including trade shows.
  • Assisting customer meetings & visits and supporting in sales initiatives where required.
  • Optimise customer engagement through developing engagement at key stakeholder category levels.
  • Customer reviews, identifying trends and opportunities in our current customer base.
  • Production of KPIs and analysis to support delivery of marketing strategy.
  • Additional and ad hoc duties requested to support your line manager.

Requirements:

  • 2+ years’ experience in marketing management.
  • Must have a strong marketing focus and be target-oriented.
  • Creative approach to marketing.
  • Results-driven focus with analytical capability.
  • Ability to work to deadlines and manage dynamic workloads.
  • High attention to detail and excellent proficiency in English.
  • Self-starter and organised with track record of delivering projects.
  • Good people person and team player.
  • IT literate with good working knowledge of design software (e.g. InDesign).

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Service Controller

Working hours:  Mon – Fri, 8am – 5pm.

Job Function: To ensure the smooth, efficient and cost-effective running of the Service function.

Reporting to: Senior Service Controller.

Liaising with: Operations Manager, Service Manager, Depot Manager, Operations Team, Customers & Suppliers.

Responsibilities:

  • Receiving breakdown calls and providing solutions by liaising with the relevant suppliers/engineering support
  • Communicating with customers and giving regular progress updates on vehicle repair status.
  • Booking services and other scheduled maintenance with garages across the UK.
  • Ensure vehicle downtime is kept to an absolute minimum.
  • Liaising with suppliers to negotiate the best commercial arrangements relating to maintenance costs.
  • Interact closely with other departments, in particular, finance, workshop and sales.
  • Provide a high level of accuracy and detail on all records created within Syrinx.
  • Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Any other ad-hoc duties.

Requirements:

  • Good written and verbal communication skills.
  • Organised and keen eye for detail.
  • Good time and task management.
  • Solid knowledge of Microsoft OfficeTM programs.
  • At least 2 years’ experience in a similar role.
  • Strong organizational and planning skills.
  • Good multitasking and teamwork skills.
  • Ability to work well alone.

Stores Controller

Job Function: Overall responsibility of the smooth, efficient and cost-effective running of the stores function.

Reporting to: Senior Stores Controller / Ops Manager.

Liaising with: All staff and suppliers.

The ideal candidate will have strong leadership and communication skills, will have excellent planning and organisation skills with strong attention to detail and accuracy.

Responsibilities:

  • To negotiate and ensure we achieve the most economically advantageous tender (MEAT) across all our suppliers and be able to demonstrate cost savings.
  • Rationalise the supplier database(s) and maximise the group purchasing power.
  • Identify areas improvement/savings and share best practice.
  • Facilitate bulk orders and distribution within the business.
  • Set up and maintain parts inventory and preferred suppliers on Syrinx.
  • Raise purchase orders and place and track with suppliers. Handle any queries relating to delivery and stock discrepancies.
  • Check in all deliveries and ensure they are booked on to Syrinx.
  • Ensure optimal stock levels are achieved and maintained.
  • Book out and issue spares to the relevant department, checking in the process if they are rechargeable.
  • Allocate items to assets on Syrinx to assist with full life asset costing.
  • Carry out regular stock takes.
  • Oversee the warranty claim process.
  • Report and follow up any discrepancies or quality concerns with the supplier.
  • Ensure supplier compliance with health, safety and environment requirements of materials and services
  • Ensure that the company’s health and safety policy and procedures are adhered to.
  • Any other ad-hoc duties.

Requirements:

  • Experience in a similar role.
  • FLT license is required.
  • Excellent communication skills.
  • Excellent organisational skills.
  • Ability to prioritise and organise own workload / able to work to deadlines.
  • Be a team player.
  • Be professional, and positive.
  • Have integrity, initiative and focus.
  • Attention to detail.
  • Be able to think, communicate and present information effectively.
  • I have read and understand the content of this letter and sign below as receipt and acceptance.

Yard operative – Scotland

Yard Operative

Scotland

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 40 hours, overtime available.

Job Function: To provide in depot maintenance.

Reporting to: Depot Manager.

Liaising with: Depot Managers, Field Service Engineers, Drivers & Valeters.

The ideal candidate will have a strong work ethic, attention to detail and ability to work in a fast-paced environment.

Responsibilities:

  • Carry out in house repairs and fault diagnosis on equipment.
  • Carry out planned maintenance for all equipment in the depot.
  • Ensure optimum parts stock level is achieved, always maintain and review.
  • Allocation of any parts used on to the works mobile tablet.
  • Correctly process all jobs on the works mobile tablet and in a timely manner.
  • Provide back-up support in other areas and depots.
  • Ensure work area is kept clean, tidy and maintained at all times.
  • Follow Company’s Employee handbook, policies and procedures
  • Any other duties requested by your Manager.

Requirements:

  • Experience in a similar role.
  • Good communication skills.
  • Attention to detail.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Valeter – Scotland

Valeter

Scotland

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 40 hours.

Job Function: To ensure all company products are cleaned, valeted and prepared to a consistently high standard.

Reporting to: Depot Manager.

Liaising with: Drivers, Yard Operatives.

The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent service.

Responsibilities:

  • To clean the exterior on all company products.
  • To empty and clean waste tanks on welfare units/vans.
  • To clean and valet the interior of welfare units/vans.
  • Ensure all ancillary products are within the welfare units.
  • Conduct thorough pre-delivery inspections of welfare units/vans, reporting any defects or shortages to the Manager or via the hand-held tablet.
  • Ensure relevant certificates and marketing information is both in date and clearly displayed within welfare units.
  • Maintain required stock and cut replacement keys.
  • Maintain required stock levels of all cleaning products via requisition process.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Follow Company’s Employee handbook, policies and procedures
  • Any other duties requested by your Manager.

Requirements:

  • Experience as a Valeter.
  • Attention to detail.
  • Excellent time keeping.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Driver – Scotland

ECOXLi Welfare Unit - Welfare Hire

Driver

Scotland

 Type: Permanent, Full-time

 Working hours:  40 hours.

Job Function: To provide timeous professional delivery/collection of units to/from site.

Reporting to: Depot Manager.

Liaising with: Customers, Depot Staff and Hire Desk administrators.

The ideal candidate will have good communication skills, will have excellent planning journey skills.

Responsibilities:

  • Check condition of units and take a pictures on the tablet prior to delivery.
  • Deliver equipment to site and complete handover process with customer.
  • Collect units from site and complete handover process with customer.
  • Conduct thorough inspections of units for any damages/shortages on collection and ensure they are noted correctly on the tablet, pictures are taken and signed for wherever possible by the customer.
  • Carry out daily vehicle checks and reporting any defects. Including correct manufacturers service intervals are adhered to.
  • Ensure digital tachographs are used and downloaded in line with current legislation.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all operations.
  • Keep vehicle organised, clean and tidy at all times.
  • Follow Company’s Employee handbook, policies and procedures.
  • Any other duties requested by your Manager

Requirements:

  • Experience in a similar role.
  • Excellent communication skills.
  • Attention to detail.
  • 2 years driving experience on a UK driving licence.
  • Be always polite and well-mannered.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Regional Sales Manager – Scotland

Kelling Group Leasing Access Vehicles

Regional Sales Manager Scotland

Scotland

 Type: Permanent, Full Time

 Working hours:  Mon – Fri, 08.00 – 17.00

Job Function: Maximise opportunities and revenue with new business and existing account customers, helping to steer the sales focus and support company strategic objectives.

Reporting to: Sales Director.

Liaising with: BDMs, Commercial Director, Sales & Hire Desk and central teams.

The ideal candidate will be an organised, proactive and self-motivated individual with a creative mind and a head for business to undertake this crucial role in helping our business to promote and sell its services to its customers.

Responsibilities:

  • Develop new business and existing customers in line with budget requirements and the strategic plan.
  • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio.
  • Prepare and deliver customer account plans to maximise profitable revenue growth and compliment company objectives whilst managing customer expectations.
  • Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM).
  • Promote the Kelling Group brand and core values to maintain market leading image .
  • Work closely with clients’ supply chain, safety, bidding and technical teams.
  • Follow company’s Employee handbook policies

Requirements:

  • Two year+ new business development and account management experience ideally required; industry or affiliated industry experience.
  • Strong sales capabilities and a proven track record in new business development.
  • Results-orientated with the ability to work to targets and deadlines.
  • Strong communication skills; both verbal and written.
  • A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
  • Excellent self-organisation and attention to detail, to ensure accurate enquiry logging.
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation.
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
  • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms.
  • Ability to prepare a proposal or service level agreement.
  • Presents themselves and their company vehicle in an acceptable and tidy manner.
  • Good IT literacy for production of presentation, sales analysis and management reports.

Overview:

Welfare Hire Nationwide Ltd is the market leader in mobile welfare and lighting, with the largest and most modern fleet in the UK. Following significant investment, the business is continuing to expand and is currently recruiting for an RSM to join the sales team covering the Scotland region. This role will suit an ambitious, dynamic salesperson capable of developing new business opportunities and optimizing existing accounts in line with strategic objectives. This is a customer facing, field-based role targeted on new business development from prospects, as well as developing and maintaining a base of existing customers and supporting national account engagement and development.

You will identify new business and develop relationships with target customers to maximise all opportunities with the portfolio of Welfare Hire Nationwide. You will have the ability to understand the client’s needs and be able to introduce WHN’s innovative, value-added proposition. You will keep in regular contact with your customer base using the CRM system and customer plans so that progress can be maintained and monitored.

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Depot Manager – Scotland

Depot Manager

Scotland

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 8am – 5pm.

Job Function: Overall responsibility for the smooth, efficient, and cost-effective running of the depot. To ensure a consistent high quality of service and products.

Reporting to: Operations Manager.

Liaising with: Customers, Depot Managers, Hire Desk, Service Desk, Field Service Engineers, Drivers and all other Head Office Staff.

The ideal candidate must have a previous experience in a similar role, strong communication skills and confidence managing a large team. You will need to be well organised and motivated to work to your highest standard and demonstrate leadership capability.

Responsibilities:

  • Effective management of all staff within the depot.
  • Assume responsibility and protect all company assets.
  • Ensure optimum availability of all products, including units under repair.
  • Plan and execute the most cost-effective delivery and collection of all products.
  • Monitor vehicle age and mileage and ensure all servicing is carried out as per the manufacturer’s guidelines.
  • Manage working hours, verify and sign off weekly timesheets.
  • Order all spares and ancillaries as per the preferred suppliers and maintain optimum stock level.
  • Complete weekly fleet audits.
  • Ensure adequate staff cover at all times by authorising holiday requests.
  • Ensure compliance with driving hours including downloading tachographs on a weekly basis.
  • Maintain and ensure cleanliness & tidiness of offices, workshop and yard areas.
  • Organise the collection of waste and file all waste transfer notes.
  • Key holder and custodian of the depot.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Attend H&S committee meetings as a worker’s representative, bringing forward Staff concerns or ideas.
  • Review and establish training needs and where appropriate, provide one to one coaching or alternatively in conjunction with the Operations Manager and EHS Manager consider external training.
  • Liaise with the EHS Manager on all health and safety matters including depot checks, training, accident and incidents, equipment maintenance and new starter induction process.
  • Follow Company’s Employee Handbook, Policies and Procedure
  • Any other duties requested by your Manager

Requirements:

  • Strong written and verbal communication skills.
  • Leadership abilities.
  • Effective planning and organizational skills.
  • Solid knowledge of Microsoft OfficeTM programs.
  • At least 3 years’ experience in a similar role.
  • Supervisory Management qualifications preferred.
  • Be capable of working under pressure exacting deadlines.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.

Hire Desk Controller

Planning Your Budget For Leasing Access Vehicles

Normanton

 Type: Permanent, Full-time

 Working hours:  Mon – Fri, 8am – 5pm.

Job Function: To be a central point of contact for our customers building great working relationships and product knowledge which you will use to translate your customers’ requirements into hire products and services that meet their needs, whilst also maximising sales opportunities.

Reporting to: Hire Desk Team Leader and Sales Director.

Liaising with: Drivers, Operations Managers, Depot Managers.

The ideal candidate will be an excellent team player with effective administration, planning and organisation skills with strong attention to detail and accuracy. Good communication skills whilst being comfortable talking to customers through a diverse mix of sectors about their need to hire equipment.

Responsibilities:

  • Receiving hire enquiries via telephone, email, and our internal ordering system.
  • Coordinating with the depots and transport teams to ensure that our fleet is ready and delivered to customer sites.
  • Communicating effectively with other colleagues and providing a helpful and friendly point of contact.
  • Ensuring the accurate administration of contracts and orders, maintaining system and paperwork accuracy and ensure that this is completed in a timely and accurate manner.
  • Building great working relationships and product knowledge which you will use to translate your customers’ requirements.
  • You will be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping our customers informed, so that they feel truly valued.
  • Develop and maintain knowledge of the Company’s equipment for hire or sale.
  • Communicate effectively with our Business Development Mangers while supporting their customer base.
  • Follow company’s Employee handbook policies and procedures.

Requirements:

  • 2 year+ Sales and Hire Desk experience.
  • Proven ability to work to targets and deadlines.
  • Strong communication skills; both verbal and written.
  • A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
  • Excellent self-organisation and attention to detail, to ensure accurate document management.
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
  • Flexible and self-motivated, able to work as part of a team, supporting colleagues.
  • Sound Analytical and problem-solving abilities.
  • Good IT literacy for production of presentation.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

*The Company reserves the right to amend your job description in the line with the changing demands of the business.

*Candidates must be eligible to live and work in the UK.