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Valeter – Sherburn, Uphall, and Bristol Depots

Type: Permanent, Full-time

Working hours:  Mon – Fri, 40 hours.

Job Function: To ensure all company products are cleaned, valeted and prepared to a consistently high standard.

Reporting to: Depot Manager.

Liaising with: Drivers, Yard Operatives.

The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent service.

Responsibilities:

  • To clean the exterior on all company products.
  • To empty and clean waste tanks on welfare units/vans.
  • To clean and valet the interior of welfare units/vans.
  • Ensure all ancillary products are within the welfare units.
  • Conduct thorough pre-delivery inspections of welfare units/vans, reporting any defects or shortages to the Manager or via the hand-held tablet.
  • Ensure relevant certificates and marketing information is both in date and clearly displayed within welfare units.
  • Maintain required stock and cut replacement keys.
  • Maintain required stock levels of all cleaning products via requisition process.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your Manager.

Requirements:

  • Experience as a Valeter.
  • Attention to detail.
  • Excellent time keeping.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Logistics Manager – Normanton

Location: Normanton

Type: Permanent, Full-time

 Working hours:  40hours per week, Mon – Fri.

We are looking for a proven Transport Manager to add value to an established operations team. This position will be working within the operations team and leading logistics team, also will be involved in all aspects of the transport administration processes and coordination of the day-to-day running of this busy national distribution site.

Job Function: Responsible for smooth, efficient and cost-effective running of the logistics function. To ensure a consistent high quality of customer service. Responsible for nationwide delivery of vehicles to end users from our HQ facility.

Reporting to: Operations manager

Liaising with: Customers, Hire Desk, Vehicle Mechanics, Hoist Engineers, Drivers and all other Head Office Staff.

The ideal candidate will have strong communication, analytical, organisational and customer service skills. You should be team player that can motivate and manage various individuals to work together to achieve the same goal.

Responsibilities:

  • Assist in the supervision of all delivery staff, including full-time, casual and agency workers.
  • Assist in the coordination of the day-to-day route planning for delivery, collection and exchange of all vehicles.
  • Booking and off hiring all hire cars ensuring the best commercial options.
  • Ensure compliance with driver hours and downloading of tachographs on a weekly basis.
  • Booking overnight accommodation where required.
  • Manage, Report and request payment of toll road, ULEZ and congestion charges.
  • Maintain and ensure cleanliness of the office area.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Cover for the Logistics Supervisor during periods of holiday.
  • Liaise with the EHS Manager on all health and safety matters including depot checks, training, accident and incidents, equipment maintenance and new starter induction process.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your manager.
  • Daily, weekly, monthly reporting requirements
  • Driver (internal & external) briefing /debriefing
  • Regular 121 with all team members
  • Build new reports based on driver activity, travel times, fuel usage, etc as per new requirements
  • Recruitment

Requirements:

  • Excellent communication skills.
  • Solid knowledge of Microsoft OfficeTM programs.
  • At least 2 years’ experience in a similar role.
  • Strong organizational and planning skills.
  • Strong analytical skills
  • Strong people management skills
  • An understanding of compliance within the transport industry.
  • Ability to prioritise workload and work under pressure.
  • Demonstratable problem solving skills.
  • The ability to meet sometimes short deadlines and to be detail-oriented are also essential. 
  • Experience in department restructure beneficial but not essential
  • Experience in implementing tracking and TMS solution software beneficial but not essential

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Business Development Manager – Scotland

Type: Permanent, Full Time

Working hours:  Mon – Fri, 08.00 – 17.00

Job Function: Deliver Growth targets, maximise opportunities and revenue with new business and existing account customers, delivering on strategic sales objectives.

Reporting to: Commercial Manager

Liaising with: Customers, Sales, Hire & Service Desks, Depot & Head Office Staff.

Responsibilities:

  • Develop new business and existing customers in line with budget requirements and the strategic plan.
  • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio.
  • Prepare and deliver customer account plans to maximise profitable revenue growth, including mapping out and development of key stakeholders, divisions and projects from HQ to site level.
  • Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM).
  • Build credible, lasting relationships with multiple stakeholders withing customer base.
  • Promote the Kelling Group brand and core values to maintain market leading image.
  • Work closely with clients’ supply chain, safety, bidding and technical teams.

Requirements:

  • Target-driven sales hunter with account management capabilities.
  • Proven track record in Sales and New Business Development.
  • 5-years+ new business development, sales and account management experience required; industry or affiliated industry experience.
  • Strong sales capabilities and a proven track record in new business development.
  • Results-orientated with the ability to work to targets and deadlines.
  • Strong communication skills; both verbal and written.
  • A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
  • Excellent self-organisation and attention to detail, to ensure accurate enquiry logging.
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation.
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
  • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms.
  • Ability to prepare a proposal or service level agreement.
  • Presents themselves and their company vehicle in an acceptable and tidy manner.
  • Good IT literacy for production of presentation, sales analysis and management reports.

Overview

Welfare Hire Nationwide Ltd is the market leader in mobile welfare and lighting, with the largest and most modern fleet in the UK. Following significant investment, the business is continuing to expand and is currently recruiting for a BDM to join the sales team. This role will suit an ambitious, dynamic salesperson capable of developing new business opportunities and optimizing existing accounts in line with strategic objectives. This is a customer facing, field-based role targeted on new business development from prospects, as well as developing and maintaining a base of existing customers.

You will identify new business and develop relationships with target customers to maximise all opportunities with the portfolio of Welfare Hire Nationwide. You will have the ability to understand the client’s needs and be able to introduce WHN’s innovative, value added proposition. You will keep in regular contact with your customer base using the CRM system and customer plans so that progress can be maintained and monitored.

What are we looking for?

We are looking for a target-driven sales hunter with account management capabilities. You must have a proven track record in Sales and New Business Development, within either the welfare or affiliated sectors, however the right aptitude and work ethic is more important than direct sector experience. You will have the ability to build credible, lasting relationships to ensure long-term, sustainable strategic growth. You must be an excellent and confident communicator with the ability to sell value-added, differentiated products.

The role benefits include a competitive salary and very attractive bonus scheme with a company car and benefits package.

This is a great opportunity to join a fast-growing business and dynamic team with future development opportunities. Please contact Human Resources at Welfare Hire Nationwide with your CV and cover letter.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Regional Sales Manager – Scotland

Type: Permanent, Full-time

Working hours:  Mon – Fri, 8am – 5pm.

Job Function: Deliver growth targets, maximise sales revenue and opportunities with accounts and prospects in your region. Supporting National Account Managers on developing key strategic accounts at site and project level in your territory. Working closely with existing Senior Sales Team helping to steer the sales focus and support company strategic objectives.

Reporting to: Commercial Manager

Liaising with: Senior Sales Team, Hire/Service Support Controllers, Business Intelligence Analyst, Accounts Dept.

The ideal candidate will have previous experience in a similar role coupled with excellent communication and organisational skills. The individual will have a proven track record in Sales and New Business Development, within either the welfare or affiliated sectors with the ability to build credible, lasting relationships to ensure long-term strategic growth.

Responsibilities:

  • Develop new business and existing customers in line with budget requirements and the strategic plan
  • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio
  • Prepare and deliver customer regional sales plans to maximise profitable revenue growth and compliment company objectives whilst managing customer expectations
  • Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM)
  • Promote the Kelling Group brand and core values to maintain market leading image
  • Develop strong network of contacts within key accounts and project teams
  • Any other tasks commensurate with this post

Requirements:

  • 3 years+ field-based sales and new business development experience required; industry or affiliated industry experience.
  • Strong sales capabilities and a proven track record in new business development
  • Highly organised self-starter with strong work ethic and drive to manage your territory
  • Results-orientated with the ability to work to targets and deadlines
  • Strong communication skills; both verbal and written
  • A professional and polite approach to Customer Service, ensuring accuracy of information and ensuring that all parties are effectively communicated with
  • Excellent self-organisation and attention to detail, to ensure accurate enquiry logging
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers
  • Ability to sell premium propositions, demonstrate effective negotiation skills to ensure business is won on viable commercial terms
  • Ability to prepare a proposal or service level agreement in line with commercial objectives
  • Presents yourself and company vehicle in an acceptable and tidy manner
  • Good IT literacy for production of presentation, sales analysis and management reports

Overview:

Welfare Hire Nationwide Ltd is the market leader in mobile ECO welfare and lighting, with the largest and most modern fleet in the UK. Following significant investment, the business is continuing to expand and is currently recruiting for a Regional Sales Manager to join the sales team covering Scotland and supporting our existing Senior Sales Team. This role will suit an ambitious, dynamic salesperson capable of developing new business opportunities and optimizing sales growth in line with strategic objectives. This is a customer facing, field-based role targeted on new business development from prospects, as well as developing and maintaining a base of existing customers.

You will identify new business and develop relationships with target customers to maximise all opportunities with the portfolio of Welfare Hire Nationwide. You will have the ability to understand the client’s needs and be able to introduce WHN’s innovative, value added proposition. You will keep in regular contact with your customer base using the CRM system and customer plans so that progress can be maintained and monitored.

What are we looking for?

We are looking for a target-driven sales hunter with account management capabilities. You must have a proven track record in Sales and New Business Development, within either the welfare or affiliated sectors, however the right aptitude and work ethic is more important than direct sector experience. You will have the ability to build credible, lasting relationships to ensure long-term, sustainable strategic growth. Project pipeline and new business planning is a key skill you will be required to demonstrate. You must be an excellent and confident communicator with the ability to sell value-added, differentiated products.

The role benefits include a competitive salary and very attractive bonus scheme and benefits package.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Stock Manager – Normanton

(travel required to other sites and depots)


Type: Permanent, Full Time


Working hours: Mon – Fri, 08.00 – 17.00


Reporting to: Group Asset Operations Director


Liaising with: Vehicle Technicians, Hoist Engineers (inhouse and third party), Hoist Remounters
(inhouse and third party), Suppliers, Operations staff, Depot Managers (AHN / WHN), Finance,
Procurement
Supporting the smooth, efficient and cost-effective running of the Stores and Stock function within
the Group.


Responsibilities


Stock:

  • Stock management across all 5 depots (circa 3000 sku)
  • 2 main sites and 3 satellite sites (remote stock level management -regular site visits)
  • Cycle count, quarterly and annual stock take preparation and execution
  • Reviewing and consolidating supplier and product database to drive efficiency
  • Comply with auditing requirements and reconciling stock counts as required
  • Ensure that the stock system on Syrinx is maintained with correct procedures being followed
    for booking in and out of stock
  • Housekeeping of 2 main stores
  • Review current procedures and realign for future requirements and improvements
  • Ensure that order lead times and any delays are communicated back to the relevant teams
    People Management:
  • Day to day management of the Stores Controllers
  • Identifying and delivering any training requirements for the team
  • Involvement in the recruitment of new team members
  • Liaising with the HR function as required with any/all related matters
  • Conduct regular one-to-one with team members according to the Company policy
  • Authorizing timesheets and holiday requests for Stores Controllers
  • Ensure Company’s health & safety policy and procedures are always adhered to
  • KPI implementation and monitoring

Finance

  • Monitor stock holding and report ensuring optimal levels at all times according to demand
    and projections
  • Ensuring that parts request ‘Jot forms are dealt with in a timely manner and all orders
    placed, confirmed and communicated to the relevant teams
  • Maintain the Syrinx pricing file to ensure the most up to date item cost is held in the system
  • Assist the Recharges department with any stock and pricing queries
  • Dealing with invoices and price queries with the accounts department in a timely manner.
  • Any other ad-hoc duties
  • Maintaining professional and courteous conversations and dialogue when speaking with
    suppliers and staff.
    Requirements
  • Clear understanding of stock management functionality and requirements
  • Previous experience in setting up stock management function within warehouse/stores
    desirable but not essential
  • Good Excel skills, PowerPoint
  • Knowledge of PowerApps ,Power BI desirable but not essential
  • 2 years management experience in a similar role
  • Strong attention to detail
  • Previous experience on warehouse/stores relocation
  • Good organisational skills and ability to work under pressure
  • Ability to communicate at all levels
  • Ability to work both independently and collaboratively within a team
  • Previous experience in WMS implementations /design/deployment /troubleshooting would
    be advantageous
  • Can do attitude
  • Clean driving license
    For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Breakdown Controller – Head Office, Normanton

Welfare Zero Van

Type: Permanent, Full-time

Working hours:  Mon – Fri, 40 hours, 8am – 5pm.

Job Function: To ensure the smooth, efficient, and cost-effective running of the Breakdown function.

Reporting to: Senior Breakdown Controller.

Liaising with: FSE’s, Service Manager, Operations Team, Customers & Suppliers.

What we are looking for: We provide Welfare Units for hire to companies that require on-site facilities. Each unit is equipped with toilets, kitchens, and comes powered by generators and solar panels to ensure consistent operation.

When issues arise, customers call our breakdown line, and that’s where the Breakdown Controller steps in. This role involves swiftly resolving problems, whether that means dispatching a driver with a replacement kettle or microwave, guiding customers through a generator reset, or coordinating a Field Service Engineer visit.

We’re looking for someone who thrives under pressure, thinks creatively to solve problems, and understands the importance of managing costs without compromising on customer service.

Responsibilities:

  • Receiving breakdown calls and providing solutions.
  • Communicating with customers via phone/email and giving regular progress updates on unit repair status.
  • Ensure unit downtime is kept to an absolute minimum and escalate where necessary.
  • Liaising with other departments to raise purchase orders, recharges and liaising with accounts on any billing queries.
  • Interact closely with other departments, in particular, finance, stock and sales.
  • Provide a high level of accuracy and detail on all records created within Syrinx.
  • Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
  • Follow company’s Employee handbook policies and procedures.
  • Any other ad-hoc duties.

Requirements:

  • Excellent written and verbal communication skills.
  • Excellent attention to detail.
  • Well organised and strong planning skills.
  • Solid knowledge of Microsoft Office programs.
  • Previous customer service experience.
  • Prior breakdown is desirable, but not essential.
  • Good interpersonal skills.
  • Problem solver with ability to work well under pressure and to tight deadlines.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Breakdown Controller – Head Office, Normanton

Type: Permanent, Full-time

Working hours: Mon – Fri, 8am – 5pm.

Job Function: To ensure the smooth, efficient, and cost-effective running of the Breakdown function.

Reporting to: Senior Breakdown Controller.

Liaising with: Operations Manager, Service Manager, Operations Team, Customers & Suppliers.

A little about us:

Exciting opportunity to join a dynamic team as part of a fast growing company. Access Hire is the UKs leading hirer of MEWPs and other specialist vehicles. In the last few years, the company has grown exponentially, over 1000 more vehicles out on the road and more being hired daily. This has led to an influx of employment requirements and career progression within the company.

We value longevity so provide in-depth learning on the job from customer service training to workshop training, experiencing the product firsthand to further knowledge of the product and the service we provide. Leadership training is also provided for employees that would like to work up the ranks.

Our head office is based in Normanton but supply equipment all over the country and recently stretching into Northern Ireland. Leasing and hiring vehicle with mounted cherry pickers to clients that specialise in Power, Telecommunications, Local Authorities and leading Utility and other infrastructure sectors. We specialise in vehicle mounted cherry pickers; we supply a range of modern 3.5t to 7t and 4×4 vehicles from Versalift and CPL.

What we are looking for:

We are looking for people with a keen eye for detail and the ability to problem solve on the spot. We rely on the breakdown controllers to be the feet on the ground and make quick decisions based on customers and companies best interests. You need to be able to work well on your own as well as part of a team, liaising with your team beside you as well as garages, the customers and all internal parties such as the hire desk, Fleet and the Operations.

Responsibilities:

  • Receiving breakdown calls and providing solutions by liaising with the relevant suppliers/engineering support.
  • Communicating with customers via phone/email and giving regular progress updates on vehicle repair status.
  • Ensure vehicle downtime is kept to an absolute minimum and escalate where necessary.
  • Liaising with other departments to raise purchase orders, recharges and liaising with accounts on any billing queries.
  • Interact closely with other departments, in particular, finance, workshop and sales.
  • Provide a high level of accuracy and detail on all records created within Syrinx.
  • Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
  • Follow company’s Employee handbook policies and procedures.
  • Perform OOH cover on a Rota basis this will be subject to additional pay for hours worked.
  • Any other ad-hoc duties.

Requirements:

  • Excellent written and verbal communication skills.
  • Excellent attention to detail.
  • Well organised and strong planning skills.
  • Solid knowledge of Microsoft Office programs.
  • Previous customer service experience.
  • Prior vehicle knowledge is desirable, but not essential.
  • Good interpersonal skills.
  • Problem solver with ability to work well under pressure and to tight deadlines.

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Referral programme

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Valeter / Maintenance – Normanton Depot

Type: Permanent, Full-time

Working hours:  Mon – Fri, 40 hours.

Job Function: To ensure all company products are cleaned, valeted and prepared to a consistently high standard.

Reporting to: Team Leader

Liaising with: Drivers, Yard Operatives.

The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent service.

Responsibilities:

Maintenance Duties

  • General light property maintenance, to include painting and small remedial repairs
  • Maintain furniture, fixtures and fittings along with company equipment
  • DIY repairs such as basic plumbing, or carpentry work
  • General upkeep and tidiness of the facility 

Valet Duties

  • To clean the exterior on hire fleet vehicles.
  • To clean the interior on hire fleet vehicles including passenger area and rear of vehicle.
  • Desticker vehicles where required
  • Empty contents from hire vehicles and segregate.
  • To ensure that all ancillary equipment is cleaned and free from debris/rubbish
  • Reporting any defects or shortages to the line manager.
  • Maintain required stock levels of all cleaning products via requisition process.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
  • Follow company’s Employee handbook policies and procedures.
  • Any other ad-hoc duties requested by the company.

Requirements:

  • Previous experience in general light property maintenance
  • Experience as a Valeter.
  • Attention to detail.
  • Driving Licence
  • Excellent time keeping.
  • Ability to work alone or as a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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LCV Technician – Normanton Depot

Type: Permanent, Full-time

Working hours:  45 hours.

Job Function: Responsible for Workshop maintaining vehicles, carrying out inspections, repairs and services.

Reporting to: Depot Manager.

Liaising with: Logistic Supervisor, Hire Desk, Vehicle Mechanics, Hoist Engineers, Drivers and all other Head Office Staff.

The ideal candidate must be confident and able to carry out vehicle diagnostics using a range of diagnostic equipment and also prepare vehicles for MOT test.

Responsibilities:

  • Carry out routine maintenance and repairs on all types of vehicles.
  • Inspect, diagnose and rectify any mechanical and electrical faults.
  • Repair or replace broken or defective parts. 
  • Attend breakdowns on site, fault diagnosis and correct rectification.
  • Correctly process all jobs on the works handheld tablet to include the allocation of labor and any parts used.
  • Process any parts requirements and support the optimum parts stock level system. 
  • Be diligent and report any potential customer recharges to the Depot Manager and via the handheld tablet.
  • Provide back-up support in other areas within the business.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to site operations.
  • Be an ambassador for the company, ensuring a polite, friendly and professional manner at all times.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your Manager.

Requirements:

  • Minimum 2 years’ experience as an LCV Technician.
  • NVQ Level 3 qualification in Light Vehicle Mechanics, Maintenance Repair.
  • Experience in carrying out diagnostic repairs and fault finding.
  • A full current driving license.
  • Ability to prioritise tasks, work well under pressure and to strict deadlines.
  • Awareness and understanding of health and safety requirements.
  • Good professionalism and ability to work as part of a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com

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Senior LCV Technician

Type: Permanent, Full-time

Working hours:  45 hours.

Job Function: Responsible for Workshop maintaining vehicles, carrying out inspections, repairs and services, work allocation & prioritisation, team holidays & time sheets.

Reporting to: Workshop Manager

Liaising with: Logistic Supervisor, Hire Desk, Vehicle Mechanics, Hoist Engineers, Drivers and all other Head Office Staff.

The ideal candidate must be confident, organised and able to carry out vehicle diagnostics using a range of diagnostic equipment and also prepare vehicles for MOT test.

Responsibilities:

  • Carry out routine maintenance and repairs on all types of vehicles.
  • Inspect, diagnose and rectify any mechanical and electrical faults.
  • Repair or replace broken or defective parts. 
  • Attend breakdowns on site, fault diagnosis and correct rectification.
  • Correctly process all jobs on the works handheld tablet to include the allocation of labor and any parts used.
  • Process any parts requirements and support the optimum parts stock level system. 
  • Be diligent and report any potential customer recharges to the Depot Manager and via the handheld tablet.
  • Provide back-up support in other areas within the business.
  • Ensure that the company’s health and safety policy and procedures are adhered to in relation to site operations.
  • Be an ambassador for the company, ensuring a polite, friendly and professional manner at all times.
  • Follow company’s Employee handbook policies and procedures.
  • Any other duties requested by your Manager.

Requirements:

  • Minimum 2 years’ experience as an LCV Technician.
  • NVQ Level 3 qualification in Light Vehicle Mechanics, Maintenance Repair.
  • Experience in carrying out diagnostic repairs and fault finding.
  • A full current driving license.
  • Ability to prioritise tasks, work well under pressure and to strict deadlines.
  • Awareness and understanding of health and safety requirements.
  • Good professionalism and ability to work as part of a team.

For more information on this position, please apply today with your latest CV hr@kellinggroup.com